Extremely poor workmanship & service

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Popeba51's review of Wickes Kitchens

★☆☆☆☆

“Extremely poor workmanship and service”

Written on: 15/06/2021 by Popeba51 (1 review written)

What can I say, Stay away from Wickes Kitchens unless you want nothing but hassle and upset.
We signed up for an £18,000 kitchen to be installed as this includes a complete redesign of our kitchen and they stated on the agreement that this install would take about 15 days, so we thought not bad but let me tell you that this is absolutely rubbish as it took Wickes almost 8 months to complete and still we have to now live with an uneven kitchen floor as the fitter tried cutting corners and failed to level the kitchen floor before laying tiles, so we now have to have a plank of wood at the back of our American Fridge Freezer to raise the rear so to get the machine sitting up level also certain tiles are a trip hazard.

The only way to fix this is to rip the whole kitchen out and we said noway otherwise we would end up again with another 8 months of upset.

Also the fitter would only spend a few hours a day working and another day not turning up, we had a period of 2 weeks which nobody came, we had no cooking facility for about 1 month.

The fitter also was going to work on the gas pipes and main gas meter redirecting gas pipes to a new island but we found out he was not gas certified so should never attempted to even think about doing this himself, we had to stop the fitter and report the matter, I’m sure you agree this is just dangerous and could of caused an explosion as he was not trained in gas work.

The above is just a couple of issues we had with the installation.

Wickes state on their tv advert a professional lovely looking kitchen but don’t be fooled by this, just look at the other reviews, the majority are saying avoid Wickes Kitchens, so if you still use Wickes don’t say you was not warned.

STAY AWAY AND USE A DIFFERENT KITCHEN COMPANY.

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