written by Shirloh12 on 20/02/2023
I'm so happy with my new kitchen it is gorgeous and from the beginning of the experience all the staff were very professional and helped me make my decisions. They took me through different aspects of the work and what would look right or not right. The the lad who put it in was very respectful and he was excellent at his job. I would not hesitate to recommend the kitchen Emporium to anybody the whole experience was excellent. I look forward to many years of happy cooking. I shopped around before going to the kitchen Emporium. No where else could offer me exactly what I wanted.
written by Leathen on 17/07/2021
My new kitchen is beautiful, I am so happy with it. I would not hesitate to recommend Kitchen Emporium to everyone. From day one when I contacted then with my “HELP me “ email I have no regrets. The designer was very experienced and offered ideas I had not thought of, also was very kind to remove the dodgy cupboard that was falling off the wall ( above and beyond) Everything was very organized and ran to plan and time. All the guys involved were great, from rip out to fit, electricians, plasterers. All very experienced, very courteous and considerate. A joy to have around! This is the company to use if you want a new kitchen.
written by molyneuxlouise50 on 13/07/2021
After months of contemplating and trying to design our own new kitchen we gave up until Kitchen Emporium were highly recommended. The salesman met with us in our own home and after showing him several designs he asked if we minded if he completely redesigned our plan. We are so glad he did as the layout was 100% better than we imagined. He took time with us to agree the final plan and in less than 2 hours our dream kitchen was ordered at a price we didn’t think was possible. The work started to plan and took 2 weeks as promised. The workmen assigned to us from the delivery man who also ripped out the kitchen, electricians, plasterer and fitter are a credit to Kitchen Emporium. They all worked to schedule and tidied up every day. They were all very friendly and professional. We love our new kitchen and would highly recommend anyone thinking of ordering a new kitchen to give Kitchen Emporium a call and let them take the stress away. Top class service all round
written by hattonbah on 06/06/2019
I cannot fault anything about the service given by the Kitchen Emporium. A great product, well fitted, by helpful staff, willing to go the extra mile to help and all delivered in a timely way! Everyone I encountered from the initial enquiry to the finished product was helpful , efficient and friendly. I would readily recommend this team and I am so happy with my new kitchen ! :)
written by Disgruntledbuyerthistime on 25/11/2018
We had been looking for a kitchen for our new extension that is being built next year in Feb. We had been to a lot of different places and cut it down to two to get prices with Kitchen Emporium being favourite. My budget was 30k and I pressed the 21k+ button when we booked the appointment. I emailed my plans over and a list of what we wanted. Our architect had put on where we wanted the kitchen i put on the wish list the things I wanted and naively thought they might have ideas to show us when we arrive. I told them via email and on the phone that we were going to two places. I told them when the build was happening. I chatted to the sales man and got a good feeling he was really nice. Unfortunately on the day of getting the plans done we didn't get the nice sales man we got the MD. He asked me why I had come as we wasn't getting it built yet. Even though it was within 6 months which they had said they would hold it for. I told him I wanted a plan done so we could go away and look and decide what we wanted. He said he does not give plans unless we paid a deposit as we could take plans elsewhere and asked if the salesman had told us different. I said no but he hounded the salesman in front of me. He made me feel like a piece of dirt on his shoe and had me upset with the way he talked to me before we started. I was ready to leave but I calmed down as he designed the kitchen. The plan looked nice and I started to let him off for his attitude. However he started to be funny with appliances and taps and after I said we had Bosch appliances he said that only stupid people who can't cook have bosch. I said I didn't know which to have but the quote could go up or down depending on appliances and extras. He said right plan is done and it will take 8 hours to do the quote which if it takes that long their it is rubbish as a spreadsheet could sort that out quick. I had to prompt him that he hadn't asked me about the cabinets I wanted. Needless to say he didn't bother to provide us with a quote and his company if we had dealt with the salesman instead would have definitely had the business. Even though I am glad that it happened then and not if we had a problem with the build or kitchen fit, as I think he would make it very awkward for you.
written by joCoffey275 on 08/10/2018
. I was living abroad during the planning stage of our new kitchen. . Design started from a blank canvas as it was going to be fitted into a new extension. . Communication was key and believe me my designer was excellent at communicating with me and making sure I had copies of all changes after each meeting or telephone conversation. . It was such an unusual situation that he found a way of sharing his computer screen in real time as the design was developing. Which was very helpful and showed the the company was prepared to work outside their usual parameters. . The kitchen is a real show stopper in design and quality. . Kitchen Emporium made sure everything went smoothly with delivery and installation and were on hand to remedy any issues as they arose throughout the installation. . Great Job well done. I am very happy and would recommend their services to anyone.
written by Nadia41 on 20/09/2018
Had my kitchen fitted two weeks ago and I cant stop going in the room just to look at it. From the first visit to measure up to starting the kitchen it all went so smooth. I am now showing off my new kitchen to my friends and they have all agreed it is stunning. Thank you so much to all at Kitchen Emporium for giving me my dream kitchen.
written by LPFoster on 07/09/2017
Absolutely thrilled with our bespoke kitchen. From initial design in the shop to the final fit. Nothing was too much for any of the people at kitchen Emporium, including the fitters. We were consulted on numerous occasions for our feedback and input into our kitchen and we really felt looked after. The fitters were an absolute pleasure to deal with and really cared about the look we wanted to achieve. The design was exactly what we wanted and the 3D design was a perfect match to the final fit.
written by Gormleys on 21/08/2017
This is the second kitchen we have had designed and fitted by Kitchen Emporium. Our initial kitchen was purchased some fifteen years ago in our previous home. We were so delighted with the process and outcome that we returned to the company when planning the kitchen in our new home. The house was about to undergo a first floor extension and a new design of kitchen was needed to facilitate the open style living that we wanted. Despite the building work being in its infancy the designer understood our requests and had the skills to offer even more than we had envisaged. The workmanship was of an extremely high standard and every member of the team contributed to achieving a fabulous living/dining experience. We were so delighted with the end results that we contacted the company again but this time it was for a dressing room.Needless to say, another job well done.
written by Ziad13 on 25/07/2017
A friend of ours recommended Kitchen Emporium as she had her kitchen from them. We had a positive experience with them overall. Their showroom is large with different models and styles on display. The quality of the units is excellent with several ranges to suit different budgets, and their computer simulation programme gives a very realistic 3D image of what the kitchen will look like on completion. We were given a slot to start the work with the expectation that work will be completed in 2 weeks. They recommended the builder, joiner, electrician and tiler. They were all easy to contact and their work was of high quality. During the fitting we had some minor glitches with issues such as the length of the kitchen tap or some of the dimension of a wall unit but these were resolved quickly. Work was completed on schedule and we are very happy with the end result. It was worth all the hard work and being without a kitchen for 2 weeks! We would recommend them to our friends after our experience with their team.
written by KarenG123Southport on 24/07/2017
KItchen Emporium are a friendly and professional company who provide good quality products and very efficient service. They have years of experience which they use to help and guide you when planning your layout and choosing your units and appliances. All their tradesmen are great; reliable,punctual and provide an excellent quality of work We would have no hesitation recommending them and are thrilled with our new kitchen.
written by Chip67 on 20/04/2017
Very pleased with the whole process from the guys I dealt with in design, the lady in the office and the fitter. Excellent job and would recommend for anyone who wants a quality job.
written by ianmozzamorrison on 05/03/2017
We popped into the showroom in the week after Christmas in order to lift our post-Christmas Christmas blues. We are now sat here 9 weeks later with our dream kitchen fully fitted. A word of caution - when you pop into the showroom make sure you have a few hours free as there as sooooooooooo many options to choose from! the person I dealt with was upfront and honest with us throughout, the guy knows his trade. We give him a price from a previous quote and he beat it - even more impressive given the quality of the cupboards, doors and hinges. Once the deposit was paid we booked another man in who came out and measured the kitchen properly, it seems I was slightly out! After a quick redesign, the final plans were produced. From there a lady managed us through the rest of the process. She knows her role inside and out and the whole process was managed perfectly. However the most impressive thing about the process was the sub-contactors they use. the person I dealt with and the guys from Windmill Electrics and the kitchen fitter are some of the best tradesman we have ever had work for us. I wish we could leave these guys a seperate review. Over all - the process has been as easy and painfree as a kitchen replacement can be and best of all we got the kitchen we wanted for a great price.
written by Ddeborah on 03/12/2016
All the staff were very helpful from start to finish. They were both involved in the planning stage and couldn't have been any more helpful. Their advice and suggestions helped us to plan exactly what we wanted. The fitters were professional and worked very hard. Were professional in all dealings with us. I was fully involved in the fitting to make sure it was what I wanted and nothing was too much trouble. I used emporiams electricians and again they were courteous and did an excellent job. The end result of my kitchen was exactly what had been planned and I now have a lovely kitchen. I would definitely recommend them to my friends.
written by Galleryhoppers on 23/09/2016
From our first showroom visit (a snap decision as we were about to drive past) to completion of the project every stage in our new kitchen refurbishment went efficiently to plan. The initial home visit involved measurement of the new area and positioning of units and appliances. We were later given dates for visits by the surveyor, builder and electrician and at the start of the project, ripping out of the existing kitchen. We would also require a plasterer who would plate and finish the ceiling and make good all walls in the new space. From K.E. by email we received a panoramic view of the new kitchen which by its gyroscopic function we were able to fully appreciate and view our chosen kitchen layout from any angle we wanted. This was great as we could see the units and appliances that we had chosen in the showroom, in the virtual reality of our new kitchen space. It looked fantastic. We needed to extend the original kitchen by removing a wall which since it was not load bearing didn't prove any problem for the builder. The timekeeping, attitude, quality of work and attention to detail of builder, electrician, plasterer and fitter was absolutely first class. We couldn't have chosen a better group of tradesmen and not forgetting our ripper-out who did monumental job on the first day. There were two stages of the project- the first week of preparation and the second of installation - fitting and finishing the kitchen that we wanted. The result supersedes our expectations and we are delighted with it. Thanks to all of the staff at the showroom and in the office who were at hand throughout the project and for whom nothing was too much trouble. We had nothing less than excellent service throughout from Kitchen Emporium.
written by AshlynMcCain on 21/07/2016
The finished kitchen is well beyond our expectations. The standard of workmanship is excellent. All the tradesmen were polite, good humoured and tidy - a pleasure to work with. The design process enabled us to alter our concepts to best effect. The 3D graphic representation of the kitchen design was very useful. Having to pack away all our kitchen stuff enabled us to have a good clear out and being without an effective kitchen once the strip out commenced was somewhat traumatic but it was only for 10 day.
written by Oldunc on 18/07/2016
We would highly recommend Kitchen Emporium,from first calling in for a brochure to the completion of the kitchen,Kitchen Emporium where superb.All the staff are really helpful and courteous. All dates given where adhered to.The quality of workmanship and quality of the kitchen was highly satisfactury. All Kitchen Emporium's workmen (kitchen fitters,electricians,plasters,tilers) are of the highest order ,very polite and attentive of their work. As we say we would not hesitate to recommend them to family and friends.
written by Wasdalewanderer on 16/07/2016
We are delighted with our new kitchen and wish to thank everyone involved as everything was very professionally done From the friendly front staff in the showroom & the personal design service to all workers - who demolished our old kitchen so cheerfully , the excellent plastering team who worked hard & transformed it into a base for the fitter who was so skilful in producing the most amazing final kitchen As well as The cheery electricians who added the final touches to our perfect kitchen Most importantly The planning and timing of the work was spot on It started & finished on dates agreed All workers arrived on time and worked very hard to keep to schedule
written by Aleyland on 18/03/2016
From start to finish everything went according to plan. Very helpful sales staff and useful ideas with planning the kitchen layout. No worries about whether tradesmen would turn up or arrive on time. Very efficient tradesmen from plasterer, electrician and fitter all with high standards of workmanship. The end result is all we wished for with high quality products especially the corner sink unit arrangement and in-built units. No dislikes. Have no hesitation in recommending Kitchen Emporium.
written by BluestarWigan on 16/12/2015
The Kitchen Emporium was the first of four companies we visited in our search for the kitchen of our dreams. After several hours of kitchen planning and negotiations we decided that quality was the key element and along with the promise of a fantastic service from kitchen removal to the final touches, Emporium got the order. Although we know some excellent tradesmen, we chose to use the fitting team recommended by the company and that was a serious result. Each team were professional, precise and methodical, communicating to ensure the fitting went as smoothly as possible. All the tradesmen that came into our home were polite and respectful in every way. We were fully informed of every aspect of the procedure so nothing came unexpected. Having said that, two weeks without kitchen was a pain but unavoidable. The product? Absolutely fantastic. Not the cheapest quote but having seen other companies the old saying 'you get what you pay for' comes to mind. We chose a country kitchen with some contemporary appliances (all Neff) which was discussed with our advisor in the early stages of design and it really worked. The result is astonishing. Thanks to everyone involved, we will recommend Kitchen Emporium at every opportunity.
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