Hylatio Tourist Village Review

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mrkone's review of Hylatio Tourist Village

★☆☆☆☆

“We have just returned from 10 days staying at the...”

Written on: 09/09/2018 by mrkone (1 review written)

We have just returned from 10 days staying at the Hylatio Tourist Village. We originally chose this hotel because of its previous reviews, its true to say that people seem to have different standards and expectations of what they expect for their holiday.
I will start with a couple of good points, the grounds and gardens are immaculate and kept to a very high standard thanks to a team of gardeners, however if you are not into wildlife keep your eyes peeled as there are lots of lizards and cats everywhere, A cautionary note that there are also poisonous snakes (vipers) in the grounds, we were welcomed by one on the doorstep of our cell,opps room one evening.
The second good point is the swimming pool, its large and clean wit the water being tested twice a day, there are not enough sunbeds to cater for everyone so if you want one you need to be up with the lark at 6 am to secure a bed.
Now for the Hotel and the staff....
The hotel is run on a daily basis by Romanian & Indian staff, who try there best but are intimidated by the owners who are constantly watching there every move and seem to delight in ordering them about, on one occasion whilst in the reception area of the hotel we heard the owner shouting at a young receptionist to the point she had to walk outside and gather herself before she could return to deal with clients.

The rooms are very basic and dated to say the least, they are also very dirty,our room seemed clean on arrival but on a closer look was thick with dust, greasy surfaces around cooking appliances.We also had constant room mates in the form of an army of ants that resided under the units and would be all over the dining table and sink/ kitchen area. The bathroom was awful, a huge crack in the wall tiles led to the power/shaver socket which could not be used in case water had got inside oh and talking of water the sink tap did not work neither hot or cold water, this was reported on the first day but nothing was done, to use the sink we had to fill sink with the shower. The toilet seat and lid were stained yellow from urine and the bin in the toilet was so dirty you could not touch it.
Continuing with toilet facilities the rest rooms by the swimming pool need to be condemned I have never seen such disgusting facilities, shower filthy and full of used toiletries left by clients, doors hanging off cubicles, excrement and urine around toilets bins overflowing.
The public toilets for use when using the bar were not much better, there was a hike through the reception area before being directed into the bowles of the hotel along a stinking corridor into the toilets, these also were in disrepair with toilet seats missing, filthy dirty and over flowing bins.

We stayed at the Hylatio on a half board basis, the food offered to guests was repeated so often you had no need for a menu, it just appeared with a different sauce covering it. There hotel are also very accommodating to the local fly and wasp population as they are allowed to settle and walk around on all the food on display and at every meal, no preventative measures are used to rid the fly's.
On one occasion we decided to have lunch in the hotel instead of our usual evening meal, we were surprised to see the offerings for lunch were exactly the same things that we had for our meal the previous evening. None of the food is labeled so you have to guess what most of it is although the chef is standing watching every item that you put on your plate which is very intimidating.
Breakfast again is the same thing day in day out all accompanied by the resident fly population, its also bland and tasteless, fresh fruit is offered but is often bruised or rotten, seems the good fruit is reserved for the owners when they are entertaining there many guests.

The location of the Hylatio is isolated to say the least, you need to hire a car as the local bus service is unreliable. The nearest shop is a good 5-10 min walk from hotel with the main village 4.5 Km away, or a 10 euro taxi ride. There are no currency changing facilities at the hotel only in the village. There is an ATM outside but this charges 2.95 euros to use.

To conclude I would say the Pissouri area of Cyprus is lovely if you want to do nothing and have very few facilities, for me I will not be returning and will NEVER be returning to the Hylatio Tourist Village.

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