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markpg's review of Qawra, Canifor Hotel

★★☆☆☆

“2 star maximum”

Written on: 12/02/2020 by markpg (1 review written)

Travelled from airport through a continuous concrete jungle and arrived at the Hotel amidst a sea of building sites. Easy to find reception area by following the footprints in the dust and were almost fooled into believing we were in a 4 star hotel as reception area not bad, but downhill from here on.
The Hotel is NOT non-smoking as we found out immediately on entering bedroom by the stink of stale smoke and an ashtray on table, when we complained about this was told “it’s for going onto balcony to smoke, not in rooms”. The curtains reeked of smoke as well as it coming through bathroom ventilation system and blew in from other balconies for those who actually did smoke outside.
The balcony was the width of one chair and was north facing, we took in the rays at 6.50am for 10 minutes before it disappeared for rest of the day at 7am
In the brochure it states “building works…..may cause some light disturbance”!! The whole of Bugibba is a bloody building site. From the roof terrace amongst the air conditioning units I counted 15 cranes around us. To the front a 10 floor building being built with housing slum adjoining it, to the right an 8 floor building going up, to the left 5 floor building directly attached to hotel. The builders start at 6.30am 7 days a week (9am on a Sunday if you’re lucky)
There were stains on wall, mould and grime on ceiling and ceiling fan, curtains hanging off their runners, balcony door so stiff could only open it about a foot
The pool area is horseshoe shaped overlooked by buildings and has corrugated iron to stop building dust, but the bottom of pool is full of it. Because of the shape and the buildings around it, it only receives the sun in the morning and probably less so when the extension that they are adding to the end of horseshoe is finished. The pool area acts as an ampi-theatre due to its shape so every sneeze, drunken adults and screaming kids adds to the “relaxing” atmosphere, and with a bar opening onto the pool area, that has karaoke evenings, don’t expect a good night’s sleep. The indoor pool looks lovely in brochure, taken with an extreme wide angle lens I would assume, as in reality 2 strokes and you have swum the length of it (maybe 15ft long x 10ft?) Could be a snug fit in the summer,
The brochure states tea and coffee making facilities as well as an iron & board were included… no they are not. To HIRE tea and coffee making facilities was an extra €3.50 per day (x14 = €49). The Tourist Pub next door hires kettles for €1 per day. One black coffee and a cup of milky water (we provided our own tea bag) cost €2.50 in hotel.
On our 1st outing was approached by an old woman right outside the hotel offering us free bus tickets, jewellery and holdalls if we come with her and just look at her time share hotel “tell them anything and I’ll get commission”. After escaping her we bumped into her daughter hawking exactly the same deal. There are so many hawkers in Malta that they have their own parking spaces. The one thing in common that these hawkers have in Bugibba is slagging off the Canifor Hotel and its 4 star rating, the most ironic thing is that the hotel allows these people into the hotel to use their facilities and are all on a first name basis. The same woman approached us for 8 days in a row, every time we left the hotel as she parks right outside, until we finally told her we wouldn’t return to this hovel even if you paid us to stay here
Breakfast and Dinner is a free for all buffet style and several times guest weren’t allowed in until a table became available (and this is in February!! Can’t imagine what it’s like in peak season)
Had a meet and greet with other guests with SUPREME TRAVEL rep next morning and we were going to let her know what we thought about the 4 star!! Hotel……she never showed up. We had to ring to find out shuttle pick up time for airport and her phone was switched off (great customer service!) We were picked up from hotel reception at 3.10am (2 members of staff weren’t happy as one was sound asleep on one couch and the other was sprawled on another couch watching TV and were well peeved that we disturbed them) and dumped at the airport at 4.05am. The flight was at 7.10am, over 3 hours wait…disgusting.
On a positive side 75% of staff were friendly, but 25% were ignorant and rude, (the opposite % can be said when you are outside the hotel) wine was €4.50 a litre, lager €2.80 pint (cheaper outside hotel) and bus station was in walking distance.
If you must come to Malta, avoid The Canifor Hotel at all costs (the all-inclusive deals just attracts the p---heads when we were there) and Bugibba if you can. As a final piece of irony all the windows and patio doors have a logo of the hotel with its four stars rating, most of which have been peeled off by disgruntled guests I would assume, leaving 1 star
Very disappointed that companies like Supreme Travel and Love Holidays can falsely promote this hotel and unlikely we would book through either of them again. If it was rated as a 2 star the above could almost be accepted but it was booked under the impression of it being a 4 star especially for a 50th birthday present which was almost ruined by this hotel
PS. A lot of other guests we spoke to wouldn’t come back here either
Plenty of photos and video to confirm these comments if required

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