Odor! Dusty! Dirty!

Click here if this is your business
★☆☆☆☆
1.0
From 1 review
0.0% of users recommend this

Guest's review of Kuala Lumpur, Smart Hotel R The Strand

“Odor! Dusty! Dirty!”

★☆☆☆☆

written by on 12/02/2014

Receptionists looked blur when we arrived for check-in (early booking and payment has been made yet NO RECORDS found)~
ODORS when just opened the door~
Whole room is DUSTY especially the cabinet~
The bathroom's lock is SPOILT~
Only 1 towel and 1 toilet roll (unfinished from previous tenants but not a new one) for a double room~
No kettle, cups, shampoo, body wash for a standard hotel~
Wifi is not working at all~
TV can't be watched, unclear scenes for most of the channels~
Feel itchy once covered with the blanket ( suspected unwash), may have DUST MITES~
Found small COCKROACHES ( don't know where they came from )~

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0