website a mess

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★★★☆☆
3.1 / 5
51% of users recommend this
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trista123456's review of Choice Hotels

★☆☆☆☆

“website a mess”

Written on: 02/10/2018 by trista123456 (1 review written)

went to choice hotel website to book room at a hotel it told us our credit card info was wrong . would not let us book room when got credit card statement there were 22 charges pending , when we called choice blamed the hotel < was not hotels fault , gave then second chance couldn't use points earned for room , now they say it is glitch in their puter .cant book room with earned points , they blame others for their screwup we were gold members , nice way to treat a loyal customer

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