Very Poor Service

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Tesco Home Insurance
★☆☆☆☆
1.2
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qeKenney390's review of Tesco Home Insurance

“Very Poor Service”

★☆☆☆☆

written by qeKenney390 on 25/07/2020

Tesco Home Insurance - we were with them for a few years. We wont be renewing here’s out experience:

1. We called TESCO to check whether our policy covered locating a leaking pipe. We did not make a claim and we found that there was no leak in the pipes. Tesco recorded this as a claim and then increased our premium in-year.

2. We complained to Tesco that we had not made a claim - they did nothing about it.

3. We called TESCO to confirm that a crack in an external wall wasn’t anything sinister. There response was awful, they were very unhelpful and almost adversarial towards us. There wasn’t anything wrong as the crack was as a result of replacing a door. No claim was made.

Recommendation:n. Avoid. Looks good but they are unhelpful and adversarial if you ever actually need them.

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  • Buildings & Contents

    Type of Cover

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