antagnistic,manipulative. Try to put words in your mouth

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Santander Home Insurance
★★☆☆☆
1.6
15.0% of users recommend this
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292Heath's review of Santander Home Insurance

“antagnistic,manipulative. Try to put words in your mouth”

★☆☆☆☆

written by 292Heath on 17/02/2015

My 12 year-old son knocked of his Panasonic LCD tv in his bedroom,both myself and my wife weren't there. I was at work and she was in the front room so we didn't see what had happened.
However santander being as professional and as quick to act with a paid service,same as we've had for the last12 year's decided to phone up on 3 different occasions and ask the same questions over and over.
My wife said the man that phoned was very antagonistic. I thought she was just making u up until I had the misfortune to speak to him.
We have used santander for 12 years and will not be using them again.
When a 12 years old boy knocks off a tv and your not there to see it you can only go by what you're being told. Not to be treat like some kind of constant insurance claimer.
Needless to say both myself and my wife are far from happy with the inept service that we have paid into for so many years,and I would like to thank them for showing their true colours now and to stop me wasting anymore of my money on their shame.

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