Absoloutley dreadfully rubbish

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★☆☆☆☆
1.3
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Devine200's review of Quoteline Direct Home Insurance

“Absoloutley dreadfully rubbish”

★☆☆☆☆

written by Devine200 on 06/06/2016

Used an online review page for can insurance... Came out cheapest.

Their customer service is non existant
Their staff are rude and arrogant, i was questioned why i have a van and why i wanted non commercial insurance..!

How about because its my vehicle to do with what i please, who the heck are you to question me what or why i have a vehicle..!!!!

They messed up my payments due to having to cancel one policy and start a new one, their call centre keeps you on hold for upwards of twenty minutes even thou the automated system tells you that you are in position 1..!

They never call back when promise, i waited 36hrs for a call back.

They are not an easy company to deal with and i certainly wont be using them again, i hope to god i never need to claim as i can see that being a nightmare..!

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