new customer

One Call Home Insurance Reviews
★★★★★
4.6
92.0% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of One Call Home Insurance Reviews - onecallinsurance.co.uk

“new customer”

★★★★☆

written by on 21/03/2019

having been recommended, I am happy with the price and product so far. however, getting through to speak to a customer advisor is a nightmare, long queues and very annoying music whilst waiting. i did get through after 25 minutes to be told not in the right department, transferred to another queue waiting another 15 minutes, then eventually got through to be told they where also wrong person I needed to speak to, transferred again for another 15 minute wait. The menu system does not make it clear which to use. the advisors, once you get to speak to one are very friendly, apologetic and helpful so just bear with that in mind, worth it to get sorted efficiently in the end.

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