Dial Direct Home Insurance Reviews

★★★★☆
4.3 / 5
87% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Dial Direct Home Insurance

Dial Direct Home Insurance
Dial Direct Home Insurance

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★★★★★

“Cheapest and most comprehensive”

Written on: 22/01/2019 by Nancyosdy (1 review written)

First time I have ever used these Insurers. Couldn’t believe how fast it was to obtain the cheapest on line, and very comprehensive, building and contents insurance, Operative clear, informative, and fhe whole process took such a short time Would have no hesitation whatsoever in r commending this Company… Read Full Review

Customer_Team's Response to Nancyosdy's Review

Written on: 23/01/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★☆

“Fair”

Written on: 06/01/2019 by Buddha1954 (1 review written)

A good fair price for household insurance… Read Full Review

Customer_Team's Response to Buddha1954's Review

Written on: 07/01/2019

Hi,
Thank you for your 4 star review. We are pleased to hear we have provided you with a policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★☆

“so far so good”

Written on: 04/01/2019 by CadePiper (1 review written)

easy to take out online, beat my present insurer not only on price, but also features included as standard. can't comment on claims process yet… Read Full Review

Customer_Team's Comment

Written on: 07/01/2019

Hi,
Thank you for your 4 star review. We are pleased to hear you have had an easy online journey with us and we look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★☆

“A good product offer to the Home Buildings+Contents market”

Written on: 30/12/2018 by Sittambalam (1 review written)

A very good product on Home Buildings and Contents, which I came across on a comparison website. But then I have not had to make a claim for some 20+ years on my Home Insurance. I liked the simplicity of items offered and though I do not normally take Home emergency cover, it was included as part of the cover, which is good. Also another good feature was the offer for replacement of lost keys at around £25. Unfortunately I am cynical, at times, and have come across many friends with their… Read Full Review

Customer_Team's Response to Sittambalam's Review

Written on: 31/12/2018

Hi,
Thank you for your 4 star review. We are pleased to hear we have provided you with a policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★☆

“Easy Online Insurance”

Written on: 17/12/2018 by JinksB (1 review written)

Purchased via a price comparison site (Meerkat), best price available, lowest compulsory excess, web site lay out good, details clear, I cannot say how good the insurance is a I have only just purchased but that was easy and straightforward I would have given 5* but as I have not interfaced with the company except for purchase I feel that would be premature, hopefully I won't need to make a claim but If I do I will update my review. As far as the purchase process the one thing I would like to… Read Full Review

Customer_Team's Response to JinksB's Review

Written on: 18/12/2018

Hi,

Thank you for your review.

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Customer_Team's Response to JinksB's Review

Written on: 18/12/2018

Hi,

Thank you for your review.

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★★★★★

“A brilliant price”

Written on: 08/12/2018 by catnana (1 review written)

I have only just taken this insurance out therefore I cannot comment on any claims. I found the customer service very good. It was a very competitive price… Read Full Review

Customer_Team's Response to catnana's Review

Written on: 10/12/2018

Hi,

Thank you for your 5 star review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Wow!”

Written on: 18/11/2018 by kennyborthwick (1 review written)

Excellent cover, exctly the same as offered by another company but at one third of the cost. Very impressed by the whole route to purchase as well, which was extrenely clear and quick. Glad to have discovered this company… Read Full Review

Customer_Team's Response to kennyborthwick's Review

Written on: 19/11/2018

Hi,

Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“New policy Buildings and Contents”

Written on: 10/11/2018 by toonbuzz (1 review written)

Overall a good service at a good price. On using a comparison site Dial direct were not the cheapest initially, but the inclusion of some benefits other firms hadn't made them competitive. Once on their website I was able to tweak the quote - reduce the excess for example - and still end up with an equivalent policy to the one I had but over £250pa cheaper. The buying and completion process was swift and simple… Read Full Review

Customer_Team's Response to toonbuzz's Review

Written on: 13/11/2018

Hi,

Thank you for your 5 star rating! We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Good product features at a competitive price”

Written on: 10/10/2018 by jantonen2 (1 review written)

Easy to procure. Good product features for the price. Competitive price. Well impressed so far… Read Full Review

Customer_Team's Response to jantonen2's Review

Written on: 16/10/2018

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.

Many Thanks,
Dial Direct Social Media Team

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★★★★☆

“Home contents insurance”

Written on: 08/10/2018 by Estrellaw161 (1 review written)

I used Compare the Market.com and although Dial Direct were not the cheapest they had a better overall offer for what you pay. I found it easy to set up online and quick response with documents etc. All in all easy to set up and happy with cost and cover… Read Full Review

Customer_Team's Comment

Written on: 09/10/2018

Hi,

Thank you for your 4 star rating! It is great to hear that you found the process of setting up the policy easy and that you are happy with the amount of cover provided.

Many Thanks,
Dial Direct Social Media Team

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★★★★☆

“Bargain ”

Written on: 07/10/2018 by SerenaStrickland (1 review written)

Been with tesco for a few years renewal arrived £150 for this year renewal, £65 with quote direct, with miles better cover. Like Tesco says why pay more. Not me… Read Full Review

Customer_Team's Comment

Written on: 08/10/2018

Hi,
Thank you for your 4 star review. We are pleased to hear we have provided you with a policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★★

“House Contents Insurance”

Written on: 25/09/2018 by BrittL8 (1 review written)

My first time using this Company. Very impressed with the service, easy to navigate, satisfied with the price too. Will recommend to family & friends… Read Full Review

Customer_Team's Response to BrittL8's Review

Written on: 26/09/2018

Hi,

Thank you for you review. We are pleased to hear that you we have been able to offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Excellent Value Insurance”

Written on: 25/09/2018 by AbrahamFox1980 (1 review written)

I recently received my renewal quote from one of the large insurance companies and could not understand why my premium had increased by 35% (no claims had been made in the previous 12 months). So I compared the cover levels with Dial Direct and whilst not exactly the same level of cover, it was more than sufficient for my needs and more than 50% cheaper than my renewal quote. So it does pay to shop around. Dial Direct are easy to transact with and their web site is easy to use… Read Full Review

Customer_Team's Comment

Written on: 26/09/2018

Hi,

Thank you for your review. We are pleased to hear that we have been able to offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,

Dial Direct Social Media Team

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★★★★★

“value”

Written on: 23/09/2018 by Roddy31 (1 review written)

excellent premium for the service offered.Insurance companies don't seem to value loyalty i hope next year this one is different… Read Full Review

Customer_Team's Response to Roddy31's Review

Written on: 24/09/2018

Hi,

Thank you for your review. It is great to hear that you are happy with our service and the policy.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★☆

“home insurance”

Written on: 11/09/2018 by Fenwick3 (1 review written)

I found the best price on Go Compare for home insurance that covers all my requirements, easy to take out, Cant comment what they are like with claims tho… Read Full Review

Customer_Team's Response to Fenwick3's Review

Written on: 12/09/2018

Hi,
Thank you for your 4 star review. We are glad to hear we have provided you with a policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★★

“Best options covered. ”

Written on: 07/09/2018 by Ingol (1 review written)

Although DialDirect wasn’t the cheapest offer available, we chose them because their policy covered areas other companies didn’t, which made it more sensible to go with them. I would certainly recommend DD to anyone thinking of taking out home insurance… Read Full Review

Customer_Team's Response to Ingol's Review

Written on: 10/09/2018

Hi,

Thank you for your review and recommendation. We are pleased to hear that you are happy with the the amount of cover provided.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★☆

“Easy to navigate”

Written on: 06/09/2018 by Spearswf11 (1 review written)

I found this site easy to use and Was able to get the policy to suit my needs is the space of 10 minutes… Read Full Review

Customer_Team's Comment

Written on: 06/09/2018

Hi,

Thank you for your review. It is great to hear that you found our online site easy to use.
We look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Easy easy easy and fast fast fast”

Written on: 31/08/2018 by gailbaker (1 review written)

Found company on moneysupermarket.com. So easy to take out the right policy for my needs and so fast. Easy to use site and easy to talk to when I needed to clarify an item (so important to be able to talk to someone when buying such an important product). Whole experience was very satisfying. Highly recommend this price competitive company… Read Full Review

Customer_Team's Response to gailbaker's Review

Written on: 03/09/2018

Hi,

Thank you for your review and recommendation. We are pleased to hear that you found the online process of setting up the policy easy.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“cheap n cheerful”

Written on: 30/08/2018 by jimwoods (3 reviews written)

easy website to navigate. policy we took out is perfectly tailored to our needs and perfectly priced as well. took me less than 10 mins start to finish would highly recomend dial direct… Read Full Review

Customer_Team's Response to jimwoods's Review

Written on: 31/08/2018

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy online journey with us and we look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★★

“cheap n cheerful”

Written on: 30/08/2018 by jimwoods (3 reviews written)

easy website to navigate. policy we took out is perfectly tailored to our needs and perfectly priced as well. took me less than 10 mins start to finish would highly recomend dial direct… Read Full Review

Customer_Team's Response to jimwoods's Review

Written on: 31/08/2018

Hi,
Thank you for your 5 star review. We are glad to hear we have provided you with a policy that suits your needs.
Many Thanks,
Dial Direct Social Team.

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