A sad & sorry tale of wiltshire farm foods

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Wiltshire Farm Foods www.wiltshirefarmfoods.com
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1970Koch's review of Wiltshire Farm Foods www.wiltshirefarmfoods.com

“A sad and sorry tale of wiltshire farm foods”

★☆☆☆☆

written by 1970Koch on 03/11/2016

My mother is at that age where she needs help, some cleaning etc so we invested in getting a carer in 4 times a week to ensure she has good meals, clean bedding and ensure she's in good health. Wiltshire Farm Foods seemed the ideal meal choice so, we invested in a months meals, mains and puddings as she loves her sweets. I took a day off work to go visit her. On that day carer was there preparing her lunch, a rather odd looking bangers and mash which to be fair, smelt ok but looked rather nasty. Once cooked, carer took a taste to ensure the lunch was hot but screwed her face up as if she had just got a 10,000 volt electric shock or, had just watched the Two girls one cup video. I had to try, o dear, what the *ell, what's that horrible taste ?, very very salty and what a horrible nasty after taste. No, mum was not to be offered this muck so I went over to the fish and chip shop to get her a nice fish lunch which she enjoyed with a passion. I wanted to see the rest of the delivery so myself and carer opened the rest of the frozen meals and puddings. Sorry to say, they looked rank, and, in fact, one of the casseroles looked like it was ready for the bin before it was even cooked.
We did an audit of everything we got from WFF and after much discussion we decided that 70% could be donated to the harvest festival at the local church ( we later found out they threw the offerings away rather than cook them as they were so bad) . The remainder we cooked and served to the local sea gulls as they do get rather peckish this time of the year ( something we truly regret ). A few days later mum gets a knock on her door. This rather alarms her as she don't get many visitors however lucky Carer is there doing the beds. "Is it Ronnie Corbett" asks mum, Aww, bless, she loved the wee man. "No, Lil, don't think Ronnie will be calling anytime soon". She opens the door to be introduced by a young man from the RSPB trying to trace an outbreak of Avian Gastric disorder in the local gulls, well, carer rang me straight away as she was getting distressed at the number of questions the guy was asking and, was placed somewhat on the spot being asked if anyone in her complex ate Wiltshire Farm Foods meals whilst she held a Wiltshire Farm Foods container that carer used as Mums disposable Commode. Lucky, I got there in time to save the blushes and saved the day as I firmly pinned the blame on the outbreak on the local church as they threw out some horrible muck that was passed to them as Harvest festival offerings. The young RSPB guy seemed satisfied with the explanation and went along his way.
Now, I'm not going to dis WFF completely, that's just not fair as the delivery driver was brilliant, brought the meals in, stored them in the freezer and indeed had a cuppa with mum and a nice chat. The customer service team is not much cop as when we called, we got an Indian lady who couldn't speak English but insisted that our delivery would be with us next week, even though we hadn't or wouldn't order anything off them !
So I suppose it's a simple story, if you want to get rid of you ailing partner then Wiltshire Farms Foods is top draw for knocking off the old codger otherwise, stay clear !

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Doggerdave's Comment

Written on: 08/12/2023

I remember reading this review in 2016 and, decided after 8 years to revisit WFF's fare. Well, I was hoping for some kind of improvement but alias, it's still awful. Bless we lost Lil a few back but the memories of her little face light up when we got rid of the WFF rubbish and presented her with a Tesco's Ready meal will stay with me.
I'm not sure if the statute of limitations applies but felt a bit guilty last year about the local GULS and was thinking about fessing up to the RSPB but decided to stay stum and ride it out for a while.
So, in short, WFF is still nasty, avoid ?, ell yes !.

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