ClarkRoberts's review of Eco Solutions X-Tex Textured Coatings Remover

“Rubbish product”

★☆☆☆☆

written by ClarkRoberts on 08/10/2016

We purchased this product after watching videos which made it appear quite easy. We painted it on and covered with cling film left overnight and guess what it hardly moved any artex. £50 gone on what, back to square one. We bought a steamer which did the job.

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Andrewchivers's Comment

Written on: 13/10/2016

I am very sorry to hear you are having problems using X-Tex.

We have thousands of happy customers using this product successfully to remove Artex and I can assure you if it didn’t work then we would not be selling the product.

£50 sounds like you purchased two tubs, but if the product had not worked then you would have returned the second tub? This also suggests that you did not try a small test area as stated in bold on the label?

Every job is different and never an exact science so we always stress to try a small area first to establish the dwell time before tackling the whole job.

The Artex you are trying to remove will be covered in emulsion paint so this has to be removed prior to removing the Artex. I am surprised to hear that it has had no reaction at all? If X-Tex has has no reaction at all then it cannot be emulsion or Artex.

The worst type of paint you can have covering the Artex is vinyl silk emulsion which is a tough finish, but X-Tex will still soften it.

Using a steamer can work but is very hazardous especially if the artex contains asbestos fibres.

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