After Sales

PDF Pro 10
★★★☆☆
2.9
From 72 reviews
53.0% of users recommend this

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Nigel3838's review of PDF Pro 10

“After Sales”

★☆☆☆☆

written by Nigel3838 on 12/10/2016

My brought and paid for PDF pro 10 in 2014 decided it suddenly needed activation key and thus would not work.
Emails to service department failed to get any response apart from automatic rely.
After 12 days gave up and purchased a.n.other product as needed to get to pdf files!

The product did what it said on the tin but honestly with NO after sales for issues like this why bother buying it.

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Jbauer4's Response to Nigel3838's Review

Written on: 05/03/2019

Changed hard drive cant reactivated
•
Jbauer4 Tuesday 2/26/19 at 22:52
Change hard drive can't reactivated licensed
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Jbauer4 Friday 3/1/19 at 16:51
Good evening it's 3 day from the request no answer as of yet. I change the hard drive and the motherboard and I can't use the program I purchased. Please responded it said takes 2 day were past that already.
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Jbauer4 Today 3/4/19 at 15:28
This is Poor Customer Support - Its nice to have a program that useable when you have the product key to use it. At this point I'm sorry I purchase this product. The product is PDFpro10 - order # PDF-PRO180713-2713-21259 this is there customer support request area this is my third entry for solution
Jbauer4 submitted this request

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