Item: Tajonline tajonline.tolshop.com
Rating: 1

Adits's review of Tajonline tajonline.tolshop.com

“lousy delivery service ”

★☆☆☆☆

written by Adits on 12/08/2014

I have been ordering Rakhi hampers, birthday gifts and diwali gifts for my friends and family through Tajonline. Initially the service and delivery was good and prompt, which lead me to become one of their loyal customers. However lately I have noticed their delivery service has deteriorated. Mithai hampers are stale, flowers not fresh, and worst of all late delivery. I had placed a birthday present order for a friend which was delivered late.My most recent order was placed on 27th of July for a Rakhi hamper and a Chain pendant set for my mother on her birthday. The rakhi hamper was delivered a week before Rakshabandhan but my mothers present was delivered late.I dont think I will be using their services anymore, Tajonline should realise they are in a competitive market and to sustain the service needs to be 5 stars, which presently they are miles away from. Sorry Tajonline you have lost a loyal customer from 10 years...goodbye.

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Bamitava's Response to Adits's Review

Written on: 12/08/2014

something similar happened with us. My wife ordered rakhi for her brothers 2 weeks before Rakhsabandhan and today is 13th Aug (3 days past rakhsabandhan) the rakhis are not yet delivered. We wasted 5-6 hours of international call to their customer service to get it delivered, but in vain. Beware of Tajonline - they are a big cheater. Worst service ever experienced. Don't waste your time and money with these guys. They are just bluffing and cheating people. Not only that, they are playing with peoples emotion. If you want peace of mind and celebrate your occasion don't think even shopping with Tajonline.

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