Does the pandemic allow trips through Canada in April 2021?

Click here if this is your business
4.6 / 5
91% of users recommend this
Click here if this is your business

JeanLB1's review of Fresh Tracks Canada -


“Does the pandemic allow trips through Canada in April...”

Written on: 02/03/2021 by JeanLB1 (1 review written)

Fresh Tracks are advertising train trips through Canada starting in April 2021. Have they received confirmation from the Canadian authorities that the Covid pandemic situation will allow these trips at that point in time? Potential customers should check that crucial information. If Fresh Tracks have not received that insurance, how can they sell these trips? If the trips are cancelled, will Fresh Tracks reimburse the customers? Or will Fresh Tracks, as they have systematically done in the Corona pandemic situation, bluntly apply their terms and conditions? A few of them below:
4. NO WARRANTIES- Fresh Tracks provides no warranty regarding the completeness, accuracy, reliability or quality of any information provided with respect to any Travel Services.
6. DEPOSITS, PAYMENTS AND FEES-(ii) Booking Deposit
A non-refundable deposit (“Booking Deposit”) equal to 30% of the total cost of the Travel Services (excluding applicable taxes and fees) will be required at the time you book your trip.
(v) All Deposits, Payment and Fees are non-refundable.
All of the deposits, payments and fees paid in relation to any Travel Services or Insurance are non-refundable
I know what I am talking about: Fresh Tracks refused to reimburse the 7,300 US dollars of our “Booking Deposit” paid on 21.02.2020 for a trip mid-August 2020 that they cancelled on 15 May.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0