Sun £9.50

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Pontins, Brean Sands
★★☆☆☆
1.7
19.0% of users recommend this
  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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chairboys's review of Pontins, Brean Sands

“Sun £9.50”

★★☆☆☆

written by chairboys on 15/09/2014

Have just returned from a Monday to Friday Sun Holiday Break at Brean Sands. Site is rather tired to say the least. Our Chalet accommodation was in need of updating... We had to clean bathroom and sink etc in Kitchen area before we used it... no evidence of a clean... floor throughout was filthy and we had to sweep it... we all wore shoes whilst in there too. Duvets and pillows not checked although we had a huge selection to choose from and thankfully we brought our own sheets and pillow cases.

We had decided prior to arriving that we would use accommodation as a base because of the offer we had money to go out and eat... thankfully we found several good eating places nearby and somewhere to go that had great evening entertainment for our party of four adults. The cooker was filthy and we did not bother to use it because of this.

As we were on a Sun Offer Holiday we lowered our expectations and we were very lucky with the weather so we got out and about. I picked up a brochure for the site and could not believe the prices charged and I know if I was paying direct I would not have been happy with the value for money. My Dad had a full hip replacement in May and both he and Mum found the double bed rather uncomfortable... mattresses were tired and in need of renewal.

I am grateful however that we got the chance of a short break through the Sun Newspaper... I do feel that it is a shame that certain parts of the site have been allowed to run down especially as the rates in the brochure are so pricey.

Felt the site was lacking in staff... I am sure they did their best but it was obvious that they were being overstretched... Played Bingo a couple of times... Bar staff were friendly but could have been cleaner in there... great to see the little Children enjoying themselves... The last night we stayed on site and visited the Pub... Could have been cleaner, not enough Staff... a very poorly run Quiz... worst of all plastic pint pots?!! and yet in the main entertainment room proper glasses were served...

On Thursday I watched some workers cutting the grass which was in need of cutting... very lack lustre and the guys litter picking seemed to have lost interest too...

Brean Sands could be great if some money was spent on it... I think value holidays should be pushed more then the overworked staff may not have so many complaints to deal with...

  • Self Catering

    Type of Accommodation

  • No

    Is childcare available?

  • No

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • Yes

    Is there a restaurant on site?

  • Yes

    Is there a pub on site?

  • Quality of accommodation

  • Staff

  • Children's entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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