Newmans Holiday Homes Reviews - www.newmansholidayhomes.com

★★★☆☆
2.7 / 5
41% of users recommend this
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★☆☆☆☆

“Don’t book with Newman’s ”

Written on: 07/10/2021

As soon as we pulled up to our caravan at Devon Cliffs we had a sinking feeling compared to all the other caravans it was all rusty. It didn’t get any better when we got inside. I understand it was an old caravan but it was filthy. The cushions all had stains on them as did the seats. There was mould round the windows and on the curtains and the smell was terrible. The fridge was yellow inside and most of the mugs were all stained and cracked. It was a caravan that took dogs so didn’t… Read Full Review

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★☆☆☆☆

“Disgusting customer service ”

Written on: 25/09/2021 by Carolanddarrencastell (1 review written)

Do not book through this company So let’s begin we were sent a code to get keys(wrong code) great start. Finally got in to the caravan which we cleaned ourselves for 2 hours. The toilet seats were both broke- burn on the table holes in net curtains and black mould on every curtain. We left 2 days early and got a call to say they weren’t going to refund our £50 because of the burn on the burn on table which was already there. Well Newman’s holidays you are a joke of a company!!!!… Read Full Review

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★☆☆☆☆

“Terrible state ”

Written on: 06/09/2021

We arrived at Ladram Bay which we booked through Newmans, firstly we would warn anybody thinking of booking through this shambles of a company NOT to do it. We arrived beginning of July this year, we could not believe what we were seeing when we walked into the caravan, it was absolute filthy, with no exaggeration no body had been into clean, we spent two hours cleaning with disinfectant to make us feel safe staying there, as when we rang the emergency number the person we spoke to insisted it… Read Full Review

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★☆☆☆☆

“Worst holiday with Newman’s ”

Written on: 26/07/2021 by Radar112 (1 review written)

Ladram bay with Newman’s We have always gone with Newman’s for years and enjoyed lots of holidays, this is the first time going to ladram bay and the last !!! first time I have not enjoyed holiday Mould covering the top of fridge having to keep bedroom curtains drawn at all times due to next door garden table placed right outside , noise all hrs of the night worst holiday we have ever had… Read Full Review

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★☆☆☆☆

“Rude staff heartless and no understanding ”

Written on: 10/07/2021 by Andrewhenry13 (1 review written)

My mother sadly had a stroke last week. She had a holiday booked with Newman’s for August and obviously can’t travel. At the time of contacting Newman’s we wasn’t sure if the outcome as Mam was under medication to keep blood pressure down to stoke another stroke, could say 3 words at best and also obviously memory loss. I spoke to someone who was what I can describe as the most unsympathetic, heartless and not will to listen person I have ever spoke too. She was totally not grasping… Read Full Review

Carolanddarrencastell's Response to Andrewhenry13's Review

Written on: 25/09/2021

They are disgusting I hope you mam is recovering

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★☆☆☆☆

“Changed my booking and charged me”

Written on: 12/06/2021 by Simonklridout (1 review written)

My holiday caravan was 'sold' after I had made my booking. They tried to 'help' me by booking a replacement caravan on the other side of the park (away from the beach) AND CHARGE ME OVER £400 MORE EVEN THOUGH IT QAS NOT MY FAULT. They should foot the bill for what is their responsibility and recover their costs from another party.They are a disgrace. Cancelled holiday and now I am stuffed for booking my family holiday for the summer. Wrong… Read Full Review

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★☆☆☆☆

“Abysmal company, very rude staff ”

Written on: 29/10/2020 by DeshawnNorwood391 (1 review written)

Me and my family went to DevonCliffs via Newman’s in 2019 and had a pleasant experience however we have just got back from using them again and it was awful. Without any indication from Newman’s our caravan was literally next door to a Marines training camp and we could hear constant shooting throughout the day, every day. Our gas ran out after two days and I politely emailed Newman’s about it and they were extremely rude virtually blaming me! We only had a 5 day trip booked, you would… Read Full Review

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★☆☆☆☆

“Do not recommend ”

Written on: 13/07/2020 by MartaW78 (1 review written)

It’s terrible experience from the beginning, we have extra paid for the location of the caravan (near the sea path) , two weeks before our holiday we just got email that we have been moved to different caravan . We didn’t like this caravan and wanted different one (which was available on their website at that time) but we couldn’t reach them in the phone so email them our concerns . We got a response after more than a week that no other caravan is available- of course it wasn’t at that… Read Full Review

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★☆☆☆☆

“No holiday refund ”

Written on: 25/05/2020 by nqTempleton477 (1 review written)

Would just like to say I hope someone who has the time and resources to take Newman holiday homes to court for the terrible way they are treating there customers by not refunding there hard earned money that they paid for there family holidays I also hope people remember companies like these when this is all over and never use them again I know I won’t… Read Full Review

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★☆☆☆☆

“No holiday refund ”

Written on: 25/05/2020 by unRuiz162 (1 review written)

Don’t expect anything nice from the company Newman holiday homes they are refusing to refund everyone’s money who have paid for holidays and been cancelled due to Covid 19 they said you have to re book holiday I looked to rebook and it was going to cost me an extra 200 pounds I honestly think this is a awful company and will never use them again they take your money and run so much for us all being in it together… Read Full Review

Mollymoomoo123's Comment

Written on: 25/05/2020

Also I would like to say I hope someone takes Newman holiday homes to court I also hope people remember how this company has taken peoples hard earned money without a care in the world some families can’t reschedule or afford the extra money they want for it I also hope people remember these companies when this is all over and never use them again I know I won’t

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★☆☆☆☆

“DO NOT BOOK WITH THIS COMPANY ”

Written on: 30/04/2020 by pgDickey161 (1 review written)

I've been in contact with Newman's holidays after my holiday was cancelled by them due to corona virus,when i booked my holiday with Newman's i was sold the cancellation insurance which i thought protected me for any occasion!!! but when i asked for a full refund due to their cancellation they refused and told me i had to book another holiday and pay more money because they couldn't accommodate my dates ,silly me i paid the extra. i am a pensioner and i only have one holiday a year so please… Read Full Review

Mollymoomoo123's Comment

Written on: 25/05/2020

I really do think when people consider booking a holiday with this company they should consider how they have treated hard working families who have scrimped and scraped to get the money together to pay for a holiday for there children they are using the loophole of saying it wasn’t them who shut the park down to pretty much say tough luck your not getting nothing back

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★☆☆☆☆

“Disgraceful”

Written on: 15/04/2020 by MiraMunoz108 (1 review written)

During this terrible crisis Newmans Holiday Homes are refusing their customers refunds due to Haven Parks closure. They claim it is not their responsibility that the Government have instructed holiday park closures. This is customer financial exploitation during a national crisis. I suggest people contact the BBC Watchdog programme to expose them… Read Full Review

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