We made a bad mistake

★★☆☆☆
2.5
40.0% of users recommend this
  • Value For Money

Guest's review of The Bus Club London

“We made a bad mistake”

★☆☆☆☆

written by on 16/12/2013

We really made a bad mistake going with this company. Ok, we got there and back - so I suppose one star is in order - but they failed to deliver what had been promised and then told me a story which was so full of holes the whole bus could have driven through it. They failed to deliver - and then turned it round as if I was somehow at fault and that I should be grateful that they turned up on the day. To say there was a lack of customer service and that the idividual I spoke to at the company was unbelievably rude is simpy an understatement. If you want to take a chance and go with this company - I wish you the best of luck. Just make sure you have a back-up plan.

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