Wildmoor Spa & Health Club, Stratford upon Avon, Warwickshire Review

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kellyduffy's review of Wildmoor Spa and Health Club, Stratford upon Avon, Warwickshire

★☆☆☆☆

“Completely shocked and appalled, after paying for my...”

Written on: 19/08/2018 by kellyduffy (1 review written)

Completely shocked and appalled, after paying for my son and his girlfriend to have a spa day , they proceeded to let them in signing in with date of birth , to later on being allowed one treatment to then refuse his girlfriend for being 17 to have a facial as her birthday treatment but yet let them back into spa , confused as me ?? As previously teaching hair and beauty at a college , minors are under 16 , but there are not age limits on treatments.The venue however may have an age limit , but you can give written permission. Nothing was asked , required, flagged when booked or when arrived filling out paperwork to day entrance , but they will not refund the birthday girls treatment yet allowing them back in . Slighty complexed as is your terms and conditions . Also when booking treatment it asked if I’m over 18 ,yes I am personally, NO treatment went ahead , do you think that’s fair ??? Overall an awful first time experience being left in a treatment room for 15 mins then being told treatment won’t go ahead , you even commented by email that your not sure if your to blame yet refuse refund .

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