Disgusting company

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josephinehorne's review of Westfield Health Health Cash Plans


“Disgusting company”

Written on: 11/11/2020 by josephinehorne (1 review written)

Westfield would not pay my claim for spectacles because the receipt was dated two weeks before I was able to claim. This was because I had to pay in advance due to Covid. Normally I would order glasses and pay upon collection but because they had to post them out, I had to pay beforehand. Westfield have informed me that my claim had been cancelled because of the date !! what difference does it make. I rang and asked when I could claim and was given a date but not told that it had to be the receipt date. The customer service was unhelpful and rude. I have now cancelled any further subscriptions with them.

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