HCI do not reimburse claims!

Healthcare International Health Insurance - www.healthcareinternational.com
★★☆☆☆
1.9
From 35 reviews
23.0% of users recommend this

  • Customer service

  • Value For Money

YusufDaugherty's review of Healthcare International Health Insurance - www.healthcareinternational.com

“HCI do not reimburse claims!”

★☆☆☆☆

written by YusufDaugherty on 15/05/2014

Same experience as most others. Over 3 months since they received a simple claim for dental treatment. I pay for the supposedly best, all-encompassing policy, yet am out of pocket. Going to the ombudsman.

  • Yes

    Have you made a claim?

  • Customer service

  • Value For Money

write a review

Hcicustomerrelations's Comment

Written on: 16/05/2014

We would firstly like to express our regret that your experience has not been a good one. Our client satisfaction is of the utmost importance to us. We would like to look into details of your claim. However, due to the sensitive nature of the information, we are unable to discuss it over the public forum. In order for us to investigate your concerns, please email us soon as you can and quote reference RC165. You will find contact details on our website. Alternatively, you may send a personal message to us via Facebook page Healthcare International Global Network Ltd.
In response to your comment we have sent you a private email through this website.

Reply to this comment

Ewelinadubai's Comment

Written on: 17/12/2014

Hello. Could someone advice how I can go through the Ombudsman ? HealthCare International should be banned. I have had the same experience like the others. They simply do not reimburse claims, do not respond to complaints and emails or provide contradicting information. I have filed a few claims this year and none of them have been reimbursed. It's been 6 months now and nothing can be done. It's been a terrible experience. Have never come across such lack of competence before. Is there any way we could get a group of unsatisfied customers together and proceed with a groups lawsuit ?

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!