Chase Templeton - Reviews - www.chasetempleton.co.uk

★★★★★
4.7 / 5
98% of users recommend this
  • Customer service

  • Value For Money

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★★★★☆

“Excellent service and easy to use”

Written on: 17/10/2013 by TimPdS (1 review written)

I had shopped around using various sites for insurance and stumbled across Chase Templeton quote by chance. Just 3 phone calls (all of the delays were at my end) and I was all sorted out with health insurance. Chase Templeton made the whole process extremely easy and we were signed up for health insurance with a minimum of fuss or confusion. I would definitely recommend Chase Templeton to anyone who is shopping for insurance… Read Full Review

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★★★★☆

“Got me a better quote”

Written on: 26/04/2013

Effcient service. Saved me money and no paperwork to complete. Happy days… Read Full Review

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★★★★☆

“My good experience with Chase Templeton”

Written on: 19/04/2013

I have limited experience of the company but they've arranged my private health insurance to my satisfaction at rates considerably less than have been quoted elsewhere… Read Full Review

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★★★★☆

“Customer Service Quality.”

Written on: 02/04/2013

It mattered not what was going on in my life, notes appear to have been taken and calls received, when I became contactable. My advisor, Nicki, appeared very knowledgeable, non-judgemental and gave me what I believe to be a very good deal. I would happily recommend her, and Chase Templeton, to friends and family… Read Full Review

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★★★★☆

“Random web location”

Written on: 27/03/2013

Staff a major + for me well informed, patient and courteous and very knowledgable about their subject. A good experience despite being telephone based… Read Full Review

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★★★★☆

“Health Insurance Brokered”

Written on: 27/02/2013

I am contacted annually to see if I am happy with the present provider and offering me the chance to accet a different provider. This year's quote was £10 cheaper for an alternative provider. I was concerned that the new provider may not accpet the moratorium and explained this. My agent went to quite considerable trouble to answer my concerns and even got emails forwarded to me to confirm my requests were to be covered. Same cover - £10 less, a result!… Read Full Review

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★★★★☆

“Easy to communicate with”

Written on: 20/02/2013 by LisaLou1982 (1 review written)

I was called several times and kept in contact with at all times by the Chase Templeton Representative. Communication was good through out and an email was sent confirming my details The representative went over everything clearly on the telephone and even emailed the policy over to me to take a look at. I was also offered a 5% discount for paying upfront for the year The only small thing that i am wondering about is that i opted to pay yearly for my policy and the total amount still hasnt… Read Full Review

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★★★★☆

“Value for Money”

Written on: 04/02/2013

There is no hard sell with Chase Templeton - the adviser listens and then comes back with recommendations that are sensible and worthy of consideration. They attend to the detail, which is so important with health cover, and then deal with the policy application and set up very efficiently. They saved me £200 pa which is 15% of my initial renewal premium. Good value and I am pleased to recommend… Read Full Review

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★★★★☆

“trustworthy”

Written on: 04/02/2013 by bookworm1000 (1 review written)

I like their straightforward approach. No sales pressure, sensible advice, well-handled customer interface. Nothing to dislike at all… Read Full Review

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★★★★☆

“Saved a few bob”

Written on: 29/01/2013

They wrote to me suggesting a review of my ongoing health insurance payments. Bit of faffing round to get hold of the agent, but when I did eventually, he came up with an alternative policy which offered slightly more - for slightly LESS! Sorted. They did all the necessary paperwork, so what's not to like?! Though it has to be said the insurance still is NOT cheap… Read Full Review

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★★★★☆

“Not so painful”

Written on: 23/08/2012

I wasn't looking forward to changing my health insurance provider but I came across CM by accident on the internet. They gently took me through the whole process at my pace. I'd had a bad experience of brokers many years ago but Nick was very patient especially in getting information from my existing supplier. I look forward to their continuous help through this minefield… Read Full Review

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★★★★☆

“Friendly helpful advice”

Written on: 05/08/2012

The advisers were friendly and knowledgeable and navigated through several options. I was not pressurised and was impressed that other members of the team were easily able to pick up the details of my application… Read Full Review

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★★★★☆

“Efficient and understanding.”

Written on: 18/07/2012

Very prompt and efficient service. They explained the various options and backed this up with paperwork. Gave us time to consider how we would like to proceed and then phoned again at the appointed time. Again, explained all the various points to make sure we understood and were happy. They were not 'pushy' and we certainly felt that they dealt with us as individuals rather than just another sale. … Read Full Review

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★★★★☆

“Health Insurance Review”

Written on: 10/06/2012 by timomo (0 reviews written)

I found the service pretty decent. In the end I opted for the orignal proposal after considering other variations. Questions were answered reasonably promptly and generally I was given the assitance I needed… Read Full Review

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★★★★☆

“The company was efficient and the gentleman I spoke to...”

Written on: 19/05/2012 by jmosler (1 review written)

The company was efficient and the gentleman I spoke to and dealt with was professional I have said that I would not recommend to a frienmd. This is because I never make recommendations of this kind, not because I was unhappy with the service… Read Full Review

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★★★★☆

“THERE WHEN NEEDED!”

Written on: 13/05/2012

BUPA BILLING IS FOR THEIR BENEFIT - TAX EVASION PROBABLY - BUT NOT CLEAR FOR CLIENTS, SO I HAD TO CALL YOU & IT WAS QUICKLY INVESTIGATED & CLARIFIED. ALSO I HAD BEEN GIVEN WRONG INFORMATION BY BUPA STAFF! YOU SEEM TO KNOW MORE ABOUT THEIR CONTRACTS THAN THEY DO!… Read Full Review

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★★★★☆

“Surprisingly painless experience”

Written on: 23/04/2012

I found the website by accident just after receiving the renewal quote from my previous health insurer, which was staggeringly high - 5 months pension! I was a bit dubious about changing insurers' but Nikki at Chase Templeton made it fairly painless. She seemed to know the products and kept me informed at all stages, by e-mail and telephone. My new insurance seems to give me slightly better cover at less than half the price, so I am very pleased with the result… Read Full Review

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★★★★☆

“Making the renewal process as easy as possible”

Written on: 05/04/2012

Chasetempleton have been handling my private medical insurance for over 2 years after acquiring the previous broker. Both renewals have been handled with the same member of staff Nick, who evaluates the current market offers, effectively communicates the alternative options and efficiently prepares the paperwork making my life as easy as possible. … Read Full Review

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