Chase Templeton - Reviews - www.chasetempleton.co.uk

★★★★★
4.7 / 5
98% of users recommend this
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  • Value For Money

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★★★★★

“Keeping their promises”

Written on: 18/10/2012 by bobyates (1 review written)

This is the second year I have given my business to Chase Templeton. The first year they found me a high quality health insurance product and saved me a great deal of money. They promised that when the policy was due for renewal they would review it to see if it still met my needs and also investigate whether there were any other products that may be more competitive. I am pleased to say they were good to their word and once again have found me a competitively priced product, whilst… Read Full Review

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★★★★★

“this company excels”

Written on: 08/10/2012

Having recently received my renewal price for medical insurance, I tried Chase Templeton. Diane and Nikki handled my enquiry with utmost courtesy, efficiency and knowledge. They were able to save me a fortune and I have now switched to another company offering similar terms and conditions for a great deal less. I recommend anyone to give Chase Templeton a call and see what they can do - you will be amazed… Read Full Review

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★★★★★

“A Happy Experience”

Written on: 28/09/2012

I had received my renewal papers from my health insurance provider and realised that the cost was way above what I could afford. I looked on the internet for insurance brokers and liked what I read about Chase Templeton. I telephoned them and was not left waiting on the phone for an eternity but my call was logged and i was called back within ten minutes. The lady I spoke to, Nikki talked me through all the options open to me, being over 65 it isn't as easy to find a provider as when you are… Read Full Review

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★★★★★

“changing health insurance supplier painlessly”

Written on: 24/09/2012

Having moved from a company health scheme with Pruhealth to a private one with them a couple of years ago I noticed that the premiums had gone up by 33% from the first year so I contacted my broker only to discover they'd been taken over the day before by Chase Templeton who had not even had the details of the clients they had now taken on sent over. 2 days later Alex was on the case and sorted out quotes for new suppliers & gave Pruhealth the option to requote. Communication was precise with… Read Full Review

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★★★★☆

“Not so painful”

Written on: 23/08/2012

I wasn't looking forward to changing my health insurance provider but I came across CM by accident on the internet. They gently took me through the whole process at my pace. I'd had a bad experience of brokers many years ago but Nick was very patient especially in getting information from my existing supplier. I look forward to their continuous help through this minefield… Read Full Review

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★★★★★

“Human Touch”

Written on: 10/08/2012 by Juanillo (1 review written)

I would like to thank you adviser Nikki Pickerill Thanks for her invaluable help, support and above all patience in helping me choose a suitable policy for me and my family. Selecting a siitable private medical insurance can be daunting, as well as expensive, but Nikki must be commended for her professionalism, kindness and efficiency. Please ensure my comments are escalated to her line manager… Read Full Review

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★★★★★

“committed”

Written on: 10/08/2012 by jimmyjan (1 review written)

Having missed opportunities to sign up last year, the agent retained details and ensured timely reminders for renewal, was Knowledgeable of all products and was confident in her recommendations… Read Full Review

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★★★★★

“I had a lot of questions”

Written on: 10/08/2012

The healthcare system in the UK is new to me. I had a lot of questions for Dean, and he answered them all. He sent me quotes for two different types of insurance, and I chose the one I needed (from a company he recommended). I was then offered a job that will come with group insurance, so it seems that I will only need the individual insurance for a month or two. I contacted Dean again and he told me just to let him know when I no longer needed the insurance, and he would cancel it for me. Very… Read Full Review

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★★★★★

“Efficient, friendly, professional ”

Written on: 07/08/2012

I appreciated the return call, as I wasn't available on the initial call, and I also appreciated the patience, the kind and friendly manner, and professional attitude. This gave me confidence in your service suggestions and in your company… Read Full Review

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★★★★★

“Five star”

Written on: 07/08/2012 by alicia1234 (1 review written)

This is a very good broker, they took the time to find the right insurer and importantly these days save me money. I like the personal phone contact with a "real" and well informed manager… Read Full Review

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★★★★☆

“Friendly helpful advice”

Written on: 05/08/2012

The advisers were friendly and knowledgeable and navigated through several options. I was not pressurised and was impressed that other members of the team were easily able to pick up the details of my application… Read Full Review

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★★★★★

“Absolutely Fantastic and Helpful in every way possible”

Written on: 31/07/2012

CHASE TEMPLETON: Firstly I would like to comment on the mannerism on the other end of the phone. the sales man was extremely happy to help and very prompt in calling me back at a time suitable , returing my voicemails and emails within a couple of hours also. I did not feel pressurised into purchasing anything, and all relevant info was sent to me via email and via post. The sales man (Dean) was very poliet and calm with me, answered all my releavnt questions in a professional manner and it… Read Full Review

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★★★★☆

“Efficient and understanding.”

Written on: 18/07/2012

Very prompt and efficient service. They explained the various options and backed this up with paperwork. Gave us time to consider how we would like to proceed and then phoned again at the appointed time. Again, explained all the various points to make sure we understood and were happy. They were not 'pushy' and we certainly felt that they dealt with us as individuals rather than just another sale. … Read Full Review

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★★★☆☆

“Search for best Premium”

Written on: 14/06/2012

I think if I had not questioned the increased premium and asked for a search for and equal cover at lower cost it would not have been persued. I think the review at renewal date should have covered this.After a mix up with the online premium quoted to me, I had to insit on the original quote agreed, being honoured. However, further investigation revealed a lower price was available. Throughout the consultant was polite and helpful, but I felt if I had not stood firm with the price originally… Read Full Review

Chasetempleton's Comment

Written on: 14/06/2012

Thank you for leaving your valuable feedback. We’re sorry to hear that on this occasion you were not completely satisfied with our service and we’d like to look into this matter further for you so we can find out what went wrong. We’d be grateful if you could get in touch via [email protected] and we’ll do our best to put things right.

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Chasetempleton's Comment

Written on: 14/06/2012

Thank you for leaving your valuable feedback. We’re sorry to hear that on this occasion you were not completely satisfied with our service and we’d like to look into this matter further for you so we can find out what went wrong. We’d be grateful if you could get in touch via [email protected] and we’ll do our best to put things right.

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★★★★★

“Reliable”

Written on: 12/06/2012

I continue to be surprised by the level of efficiency and ease of communication that gets things done! I'm very happy with the service! If I was to describe the service to other people, I would say that it's a service that looks for the best deal for you and will go with your decision. Afterwards the company is there for you for any membership renewal queries or problems. I know I would recommend them because I already have. People actually question if I work for the company!… Read Full Review

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★★★★☆

“Health Insurance Review”

Written on: 10/06/2012 by timomo (0 reviews written)

I found the service pretty decent. In the end I opted for the orignal proposal after considering other variations. Questions were answered reasonably promptly and generally I was given the assitance I needed… Read Full Review

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★★★★★

“Family Health Insurance”

Written on: 08/06/2012

I received excellent advice from Alex. I really liked the fact that I could talk to someone about the different health insurance options, which saved a few hours of my time searching on the internet for a package that is best suited to us. Thank you!… Read Full Review

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★★★★★

“monty”

Written on: 07/06/2012 by monty1961 (0 reviews written)

Spent my whole time on the phone with the very helpful nikki at least 3or more times makin sure I got the best possible deal with the most comprehensive benefits available very happy up until now with what I'm getting… Read Full Review

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★★★★★

“Great to have impartial advice”

Written on: 29/05/2012

I had spoken with various medical insurance companies directly before I called Chase Templeton, which I found via looking at internet reviews - Chase Templeton had better reviews than other brokers I looked at. At Chase Templeton, Nicky was able to advise me that some of the information I'd been given by companies was less than complete! She told me about some of the small-print limitations on cover that the companies themselves don't tell you, and was able to give me impartial advice based… Read Full Review

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★★★★★

“Company Health Insurance”

Written on: 28/05/2012

David Pearson is out consultant at Chase Templeton. When he came to see us to review our existing policy I explained about some issues I had been having with our Health Insurance and he suggested he gets a quote for a new company. Not only did he find a better comprehensive quote that covers our company for a lot more but it was a lot cheaper than sticking with our original health insurance company. I found David to be be very helpful and quickly in getting all the information to me and also… Read Full Review

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