Chase Templeton - Reviews - www.chasetempleton.co.uk

★★★★★
4.7 / 5
98% of users recommend this
  • Customer service

  • Value For Money

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★★★★★

“Excellent service”

Written on: 14/03/2013

Chase Templeton searched all companies to find the best option to suit my needs… Read Full Review

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★★★★★

“Yearly advice”

Written on: 13/03/2013

Informative and very helpful friendly advice especially to me who is always a bit frightened of moving from one medical insurance to another… Read Full Review

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★★★★★

“templeton chase win the race!”

Written on: 27/02/2013

The templeton chase staff are always helpful and have a friendly manner on the phone and often find a cheaper quote for us. That's great news for us customers!keep it up templeton chase!… Read Full Review

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★★★★☆

“Health Insurance Brokered”

Written on: 27/02/2013

I am contacted annually to see if I am happy with the present provider and offering me the chance to accet a different provider. This year's quote was £10 cheaper for an alternative provider. I was concerned that the new provider may not accpet the moratorium and explained this. My agent went to quite considerable trouble to answer my concerns and even got emails forwarded to me to confirm my requests were to be covered. Same cover - £10 less, a result!… Read Full Review

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★★★★☆

“Easy to communicate with”

Written on: 20/02/2013 by LisaLou1982 (1 review written)

I was called several times and kept in contact with at all times by the Chase Templeton Representative. Communication was good through out and an email was sent confirming my details The representative went over everything clearly on the telephone and even emailed the policy over to me to take a look at. I was also offered a 5% discount for paying upfront for the year The only small thing that i am wondering about is that i opted to pay yearly for my policy and the total amount still hasnt… Read Full Review

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★★★★★

“No need to use a comparison site !”

Written on: 19/02/2013 by mortypix (1 review written)

Once again Chase Templeton came up trumps. As a client for several years I am not forgotten. Each year they still strive to get equal cover for a better price. Answer queries in plain text and save me money with no compromise on cover. Why go elsewhere ?… Read Full Review

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★★★★★

“An honest respectable service that ended up saving me...”

Written on: 18/02/2013 by annatobo (1 review written)

I found the advisor very helpful. She pointed out that PruHealth could end up costing me more in the long-term as they're premiums rise a great deal once you've made a claim. I ended up going with Aviva and she talked me through getting the premium down by changing my hospital preferences and my excess. My documentation came through quickly and was easy to understand… Read Full Review

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★★★★★

“The firm you really like to deal with”

Written on: 18/02/2013 by Yechezkel (1 review written)

We have used Chase Templeton to handle our affairs for some years. They have always been efficient, knowledgeable and helpful in every way.Their staff dealt with our queries in a way that showed 'service' is not a bad word. That is why we are still with them… Read Full Review

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★★★★★

“Private Medical Health Choice”

Written on: 08/02/2013

Didn't think it would be worth changing my private health suppliers, but after a full explanation of the cover supplied, I was reassured that the new suppliers were the best for me and provided as good a service as my previous suppliers but at less cost. The change over was simple and Chase Templetons representative carried out all the necessary paperwork. I only had to cancel my current Direct debit with my bank. I recieved the policy within days and was able to confirm that everything Chase… Read Full Review

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★★★★☆

“Value for Money”

Written on: 04/02/2013

There is no hard sell with Chase Templeton - the adviser listens and then comes back with recommendations that are sensible and worthy of consideration. They attend to the detail, which is so important with health cover, and then deal with the policy application and set up very efficiently. They saved me £200 pa which is 15% of my initial renewal premium. Good value and I am pleased to recommend… Read Full Review

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★★★★☆

“trustworthy”

Written on: 04/02/2013 by bookworm1000 (1 review written)

I like their straightforward approach. No sales pressure, sensible advice, well-handled customer interface. Nothing to dislike at all… Read Full Review

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★★★★☆

“Saved a few bob”

Written on: 29/01/2013

They wrote to me suggesting a review of my ongoing health insurance payments. Bit of faffing round to get hold of the agent, but when I did eventually, he came up with an alternative policy which offered slightly more - for slightly LESS! Sorted. They did all the necessary paperwork, so what's not to like?! Though it has to be said the insurance still is NOT cheap… Read Full Review

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★★★★★

“Health Insurance Organised”

Written on: 28/01/2013 by isobelandguy (1 review written)

I had the pleasure of dealing with Nikki Pickerill when I asked for some assistance in finding me an alternative Health Insurance provider as I wished to change from BUPA. Nikki immediately took my request on board and soon came back to me suggesting that I join Aviva. She sent me adequate documentation, gave me all relevant information and answered all my queries with clarity and detail. She was very pleasant and helpful throughout the whole process, and then managed the changeover… Read Full Review

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★★★★★

“Consistently good advice and keen prices”

Written on: 28/01/2013 by Camargue1 (1 review written)

We've been using Chase Templeton for private health cover for 5 years now and always they seem to come up with he best value offering and a price that is competitive. Have confidence in their abillty to perform… Read Full Review

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★★★★★

“Top company”

Written on: 21/01/2013 by patbishop (1 review written)

Normally arrange all my Insurance and my past companies health Insurance, I have been very impressed by the service I received and the competetive policy I obtained. Will be recomending your comapny, also received a follow up call and a promise of support… Read Full Review

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★★★★★

“Best Impartial Advice On Health Insurance”

Written on: 26/11/2012 by fatdad1404 (1 review written)

Having received a quote from my previous provider which raised our premium by over 20%, I wanted to talk through our circumstances and under-writing conditons with someone knowledgable about the best offers available in the market. I was delighted with the care and attention, the depth of information and the promptness of responses I received. The explanations given were clear and succinct (I subsequently checked with the chosen provider - sorry about the apparent lack of confidence!) and… Read Full Review

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★☆☆☆☆

“Really bad customer service.”

Written on: 19/11/2012 by GavinLondon (1 review written)

I have been waiting for half hour, but nobody answer the phone… Read Full Review

Chasetempleton's Response to GavinLondon's Review

Written on: 20/11/2012

Thank you for leaving your feedback. We’re really sorry to hear that on this occasion you were not completely satisfied with our service and we’d like to look into this matter further for you so we can find out what went wrong. We’d be grateful if you could get in touch via [email protected] and we’ll do our best to resolve your query.

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★★★★★

“Your good health!”

Written on: 15/11/2012

I found Chase Templeton by accident and was glad I did, having found a very reasonable deal. It helped having an adviser who was professional, down to earth and not pushy. I'm currently investigating other products with the company. … Read Full Review

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★★★★★

“Advice and assistance renewing with BUPA”

Written on: 13/11/2012 by Dragonstone (1 review written)

Excellent help and guidance with the complex rules BUPA impose. Giving me simple clear advice and a recommended policy which reduced my premium by about £700 for the year with a level of cover which meets my needs AND which I can understand. My adviser had a clear understanding of the Health Insurance business and explained fully the different levels of cover available to me and my wife. I will certainly seek their help for my renewal in 2013… Read Full Review

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★★★★★

“Great Knowledgable Service”

Written on: 03/11/2012

Great service, having been made redundant recently I was nervous about selecting the wrong provider for health insurance. Nicolas was very patient and came back to me on many occasions with the precise information I needed. He also did not give me too much information but explained everything so I could understand. I felt that the service was professional and non bias and I have ended up with a great policy… Read Full Review

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