Great Personlised Service

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AXA PPP Health Insurance www.axappphealthcare.co.uk
★★★★☆
4.4
From 1579 reviews
87.0% of users recommend this

  • Customer service

  • Value For Money

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Chandlermm480's review of AXA PPP Health Insurance www.axappphealthcare.co.uk

“Great Personlised Service”

★★★★★

written by Chandlermm480 on 30/03/2022

I knew I was calling the incorrect line as I was struggling to start a claim for physio using barclays intranet. I rang AXA ppp and was greeted by a gentleman who was extremely helpful. I didn't know my membership number which didn't matter, as he went out of his way to identify me through secondary methods. He was very caring during the call and made sure to understand my needs. He set up a call with Nuffield health and talked me through next steps. The call was signposted very well and I am pleased I got through to him.

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