written by HassanClarke314 on 25/05/2022
I have been waiting for over one year to simply have an appointment at a private hospital. They bombard you with things to do before you’re able to be seen such as getting a referral and then that has to be approved with Aviva etc. They over complicate the referral process and give you a different answer for every question. Each time you think something is done they make you restart the whole process and elongate the situation to keep making you pay. I have been with Aviva for a year nearly and haven’t managed to have a SINGLE appointment. Absolutely atrocious customer service and absolute thrives.
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