I feel completely misled by Cardogan clinic.

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Hopkinsyc145's review of Cadogan Clinic, London

★☆☆☆☆

“I feel completely misled by Cardogan clinic.”

Written on: 28/03/2020 by Hopkinsyc145 (1 review written)

I feel completely misled by Cardogan clinic. I made it very clear that I needed to visit with the consultant when booking the first visit (cost £50). I then turned up and was seen by the beauty therapist. She said almost straight away that I would have to come back for a 2nd appointment with the consultant, and said I would not be charged for this. I then went to the 2nd appointment and afterwards was informed that I had to pay £150! At no point prior to the appointment was I told that the consultation was chargeable. When I complained about this they admitted I was misled by the beauty therapist and said I had to pay regardless. They were exceptionally rude whilst dealing with the situation. They then did not send quotes for the treatment discussed with the consultant, so the whole experience was a complete waste of my time and cost me £50 plus travelling into London twice (£100). Disgraceful customer service.

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