An Aweful Experience

I was a regular client of VS over ten years ago. I loved going there, the stylists were great and they really strived to make you happy. I recently made an appointment two months in advance to get my hair cut and relaxed after growing it out for several years. I requested a senior hair cutter because in my experience they did the best job. The relaxing was fine; however the hair cutter rushed through the process. I showed her a picture of what I wanted twice, she said she understood. I have never seen anyone cut hair so quickly, she just didn't seem to care. Well, she cut the sides and back too short and I had to have my daughter even out the sides and my son cleaned up my neck with clippers. I recall when I used to get my hair cut years ago, the stylist would hold up the sides to measure them to make sure the sides were even even. They would also check with me to make sure the length was what I wanted. This stylist seemed only concerned with going on to the next client. I used to always tell people what a wonderful experience I had at VS. I will never recommend VS again! I paid close to $200 for a terrible experience; never again.