disgraceful & disgusting service

1.9 / 5
24% of users recommend this
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PabloMcNally347's review of Supercuts


“disgraceful and disgusting service ”

Written on: 19/01/2018 by PabloMcNally347 (1 review written)

Went in to the salon in Great Yarmouth at 11 did not get out till half past three .there were two members of staff on I was greeted by the French man who said someone would be with me in five mins. Whilst waiting over half hour for this person who was taking a not so private phone call to her child’s school returned from the office and said she will be with me in five mins half hour later she sent the French man to attend my hair who was allready busy doing two other ladies however seemed the easiest option for her . So I was getting my usual hair done of full head foils and cut whilst the French man had a lot of clients he asked for help off is coleuge - the same woman -who declined to help him instead she left him with the lot the poor bloke This woman kept disappearing out of the salon and done more than her best to avoid helping him . She decided to take another not so private phone call to her child in the salon and then take another liberty of having an hours break she may aswell of not turned in for work considering the four and a half hour I was there she had done none. The French man could not apologise enough for taking so long which would not have if his colleague was working with him. So half three arrived insult to injury I was charged £93 instead of my usually £78 And was astounded to be told prices had gone up surely I should have been notified before hand. Later I learned I was charged wrongly possibly on purpose it’s disgusting how u end up paying morevfor not getting your roots done an absolute grap job on my hair I have been granted a full refund I would recommend do not use this salon u will come out fuming like I did if you do don’t say I did not warn u. There are elderly ladies that use this salon who possibly don’t know any different they are probably doing the same to them how these people sleep at night are beyond me . They call them selves hairdressers !!!!!

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