Awful haircut from someone who spoke very poor English

Sanrizz, London
★★★☆☆
2.9
48.0% of users recommend this
  • Value For Money

Guest's review of Sanrizz, London

“Awful haircut from someone who spoke very poor English”

★☆☆☆☆

written by on 19/01/2016

The hairdresser I saw at Sanrizz Brunswick Centre had extremely poor English – he told me he had moved here from Greece a few months ago, and he clearly hadn’t picked up the language. He was completely unable to understand what I wanted during the consultation. I told him I wanted a trim, and showed him how my hair normally sat and where the parting went. He clearly couldn’t understand this despite several attempts and eventually I had to show him a photo of my hair taken shortly after my last cut.

Despite the photo and the fact that I only wanted a trimmed version of the style I already had, he then went on to give me a cut which was extremely poor and nothing like the trim I had requested. He began by cutting off a section of my fringe, to about 5mm short, which was entirely inappropriate and looked like a mistake. When I told him it was too short, he couldn’t understand me – he thought I was asking for it to be shorter and it took me several minutes to make him understand this wasn’t the case. The overall cut was very badly done. I came in with a short, feminine pixie cut with a swept fringe and left looking like I’d gone to a man’s barbers in the 1990s, with very harsh layering cut in at the sides of my head, so the overall shape of the cut was a wedge, an unattractive longer section on top and strange lump of fringe, as well as the missing section of fringe that had been cut off.

  • Value For Money

Nivea52's Comment

Written on: 19/02/2016

Hello
I had the same experience at Muswell hill branche .I paid 54£ for all bad experience and horrible haircut .However I booked colour for next visit.I spend 3h at salon.Wirhout haircut I was told to pay £127 .Overprice experience.When I was about to pay I had been told the manger charge me wrong price £25 but supposed to be £ 54.I got more upset as Had been told at the begging I will pay 91£ than £127 .At the very end they ask me to pay extra as they charge me wrong .Very unpleasant experience and haircut .The boy doesn't have idea about haircut either .I gave to go to different place to fix my hair .I was Lucky enough to get apoitment the same day

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