Studio www.studio.co.uk

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Asked by QueenieMish9071 on 13th February 2024 Report this content
How do I change my email address with studio and what happens if you can't remember your old email address for studio

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Asked by Brunell7 on 17th October 2018 Report this content
I live in Ireland and I'm looking to open an account.  I have an English address to send the goods too but still can't open an account. They are saying I don't meet the requirements. Any ideas on how I can fix it?

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Asked by kirsty.buglass on 3rd October 2017 Report this content
Could anybody help me trying to find out how big the 11 in 1 games table is from Studio? They have no idea, don't want to get item if it's not 4ft plus.

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Asked by Jcashmere on 17th January 2017 Report this content
I have just received by post goods addressed to me which I have not ordered. In the same postal delivery came an envelope addressed to me with an invoice. Both from studio whom until now I had never heard of and have had no previous dealings. Is this a sham? What should I do with the unsolicited goods?

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Answers (1)
Report this content secureman Written on: 17/01/2017
Contact customer care, advise them that you have never ordered these items. Ask for a returns label so as to return the parcel at their expense and ask for a full investigation. This can take quite a while,(I believe they quote 8 weeks for a reply). Also ask them to remove you from all their lists and ask where did they acquire your details. Hope this helps.
Asked by DoreenMills on 8th January 2016 Report this content
I would like to know how they can advertise the same item with 2 different prices? The sale leaflet has a solar light advertised at £16.99 and when you go online to order it shows as £24.99. I tried to order the day I received my catalogue, bit of a joke really.

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Answers (2)
Report this content sayitasitis2012 Written on: 08/01/2016
If you have read the reviews for this company I cannot believe that you are even considering purchasing from them.
Report this content knowurrights Written on: 08/01/2016
hi ya, There should be a offer code, either on the front of the sale leaflet or if you had a statement too, there may be a offer ref code normally something like 033 etc... it will be in a box top left or right normally this will need to be entered it to promotion code box, hopefully if you can find this the price should change, but don't get your hope up, as others have said hardly a good company to do business with. As far a advertising 2 different prices they will may say its a targeted offer for existing customers, only deal with this firm with caution
Asked by Scooby12345 on 1st June 2015 Report this content
The zip on my boots has broken ive had them four weeks what do I do?

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Answers (2)
Report this content sayitasitis2012 Written on: 02/06/2015
I wouldn't be too hopeful Scooby. contact trading standards if you get no satisfactory outcome from this outfit.
Report this content knowurrights Written on: 02/06/2015
Footwear may not be covered very much, although you may get them under not fit for purpose, if there a high quality brand go for it, - i would contact studio, but in fairness they will probably not be too helpful from what people have said, and as you have to call a charged phone number, in may be better to ask in timpsons or boot menders, a zip costs about £1 so i should imagine you could have a new zip fitted for a few quid, i guess, it will cost this much just to phone them.
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