Total lack of any common sense with this lot

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Guest's review of EDF Energy Gas

★☆☆☆☆

“Total lack of any common sense with this lot”

Written on: 21/03/2013

I changed supplier in October last year and they made such a mess of the gas account after i sent them a final reading. Tried to charge me about an extra 90 quid. Eventually got that sorted but now they say i owe them money.
The property they were supplying gas to i sold in January which makes it even more amusing.
Please if you want to keep your sanity avoid using this lot , unless you like being put on hold for one hour and 8 minutes, Yes i kid you not.

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Gabriel1234's Comment

Written on: 02/05/2013

I have been there! Pluck figures from the sky, cannot get through on the main call centre lines, while holding try the EDF India direct chat room, it is hilarious and will give you a true indicator of the shambolic lack of communication and lack of service that EDF work too? Standards and service do not exist.

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