Horrendous, pathetic, shambles

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JTF Mega Discount Wholesale - www.jtf.com
★☆☆☆☆
1.0
From 5 reviews
0.0% of users recommend this

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MadysonMcKenna51's review of JTF Mega Discount Wholesale - www.jtf.com

“Horrendous, pathetic, shambles ”

★☆☆☆☆

written by MadysonMcKenna51 on 08/05/2020

Firstly, I ordered an item on the 16th April and its taken nearly a month for the item to get dispatched, no updates, no reply what so ever to my email enquiries. I understand these are troubled times, however I can get a delivery from China in 3 days. 
Secondly, I had an email saying my item has been delivered and signed for by the household. The item has not been delivered, or signed for by anyone in my household. I know they haven't attempted a delivery as I have cameras on my property. All customer service keeps saying is, "they are waiting to interview the driver". Sorry, not good enough. If an item had gone missing from my company, that driver would be on the phone immediately for an explanation. The service has been awful, I definitely will not be ordering from JTF again. They are happy to take your money but not so happy to get your item delivered to you.

  • Quality of service

  • Layout of shop

  • Value For Money

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