written by holmsy on 09/11/2015
only used in spare room, COLLAPSED after 2 months injuring my wife's back, needing hospital etc etc etc. NOT GOOD. contact by phone hopeless unless you like listening to Abba.Response to e-mails took 5 days. Eventually spoke on phone but staff obviously told to be as unhelpful as possible. All we want is REFUND and removal of bed so we can use room again. Have realised this could go on for weeks so have now put it in the hands of solicitors.NEVER AGAIN WILL WE GO NEAR I bloody KEA!
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