Awful

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Ikea
★★☆☆☆
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doSchwartz410's review of Ikea

“Awful”

★☆☆☆☆

written by doSchwartz410 on 29/07/2015

I ordered an ottoman bed and I paid a handyman to put it up he was 90% of the way through when he noticed that there was a piece of one of the sides missing. Called ikea and they can only redeliver the whole bed not just the required part, furthermore they cannot do this for 4 DAYS and the whole bed will need to be dismantled to allow for this new part. The person I spoke to on the phone said I needed a VAT receipt from a HANDYMAN?! to claim for the cost of having the item re-made. AWFUL SERVICE I will not be using Ikea again.

  • Online

    Branch Visited

  • Malm Ottoman Bed £299

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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