Do not use this company!!!

Absolutely shocking experience here!
Bought a wardrobe just the perfect wardrobe I needed for my new house, it had everything. I paid over £700 for a double wardrobe with drawers and lots of internal space, waited around 8 weeks (didn't bother me at all) the drivers refused to deliver it, they used my bathroom and left with the wardrobe! I got told I have 14 cooling off days and to go into store for a refund. I drove 40 minutes to the store and asked for a refund. They said I needed to ring customer service, I rang them. Customer service said I had to wait around 48 hours until the wardrobe was back in their warehouse. Two days later I got a phone call from Oldham store, she was so abrupt and rude. She said she would refund me but 20% cancellation fee! I read all their policies and terms and conditions, I couldn't see this anywhere I looked. Service was well and truly pathetic and disgusting. I eventually had to get my banks fraud team involved and they ended up refunding me the full amount I paid. Not heard off Bensons for Beds since. Would definitely it recommend going here. They refuse to deliver your goods and then takeyour money after speaking speaking you disrespectfully and speaking speaking you like you're a child! What a joke of a company and service! If I spoke and trusted my customers the way they did to me, I wouldn't have a job!