written by MichelleLynch on 02/12/2022
5 weeks after receiving what looked like a beautiful sofa I am devastated. 4 weeks in and the zip broke on the bottom cushion. 3 days later 2 buttons popped of the back cushions. Had the sofa doctor out who took pictures and I’ve asked for a replacement. Now another 4 days later and the leg has broken on the other sofa which has been sat on about 10 times. I’ll be asking for a full refund but won’t hold my breath. Please don’t buy a sofa from next. Save yourself the heart ache. I would give it no stars if I could.
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Sevans136's Response to MichelleLynch's Review
Written on: 16/03/2023
We have multiple issues and sofa’s replaced we have now had them sent back and a full refund never would we touch next again