written by Mr-and-Mrs-J on 23/05/2022
Taking time to listen, when we first met. Explaining things in detail, when we weren’t sure. Sharing ideas and advice, when we couldn’t decide. Being sensitive about budget, when discussing the options. Keeping us well informed, by telephone and email. Special touches? Matching us with local celebrant, Mr Kit Hurstfield (10/10). Placing family flower tokens, inside the willow casket. Buffing the limo bonnet, before we set off. Presenting the gift bag, filled with Mum’s namesake flowers. Simply the best.
written by Littledown on 03/10/2019
When we had problems with a different funeral director, Andrew Smith (Funeral Director, Macclesfield, Cheshire) stepped in at the very last moment and organised everything personally. From then on we had no concerns at all and everything went extremely smoothly. He recommended a good local florist who made a beautiful wreathe, all the staff were dignified and respectful and at the end of the service we were given a large bouquet of flowers - a really thoughtful touch which was completely unexpected and much appreciated. Arranging a funeral can be stressful and upsetting but he just did it all. Would I recommend him? Definitely.
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