Form over function

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Smeg FAB 28 Retro
★☆☆☆☆
1.1
6.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Guest's review of Smeg FAB 28 Retro

“Form over function”

★☆☆☆☆

written by on 05/12/2013

I fell in love with the Fab fridge freezer and matching dishwasher, and I have to say that they do look good, in red. They really look good.
Oh dear, that is where the good news ends.
The fast freeze door either came broken or got broken, I can't say which. It was always loose on the right hand side. I brought a replacement door, defrosted the freezer. When I went to replace the door I discovered that the right side clip was not screwed in. As in no screw just an empty hole. a quick flurry in my tool box and that was sorted.
Then it got worse. I contacted Smeg as this was clearly a QA issue. Total disinterest. The advisor was not interested in any production issues. I can accept that an error may have been made in production. I do not accept that I pay this sort of money to get a 'whatever, computer says no response' from customers services. Will I buy again, no.
As for the dishwasher if your interested, works great at 70C but pretty poor at the lower range. Cutlery rack is cool.

  • 1 - 6 months

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Mjolner2's Comment

Written on: 22/03/2015

Cannot go on reading reviews "HORRIBLE X 3 =Control of temperature a joke FRIDGE"
Plastic shelves brittle when cold I have replaced them with my own polycarbonate door shelves.Door does not open unless fridge is bolted to the floor ie open door?You can only open if you hold the fridge. The freezer compartment door ices up so catch disintigrates. Just do not waste £££ on SMEG -
£34.54 all it's worth come and get it we will buy something
that works.Very annoyed

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Mjolner2's Comment

Written on: 22/03/2015

£5.40 all it's woth hopeless

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