It's all about the name!...

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lah11's review of Smeg FAB32

★☆☆☆☆

“It's all about the name!...”

Written on: 08/03/2016 by lah11 (1 review written)

After saving up for this fridge/freezer (FAB32YAZ £1,300) to go with my new kitchen 3 years ago, I can safely say I'm 100% disappointed with it.
All 3 freezer drawer fronts have snapped and broken, it's freezes up so easily and often, it has no auto defrost.
The top shelf in the fridge broke and I got covered in yogurts when opening the door one day. It's constantly wet under the salad drawers at the bottom... The drainage hole seems to block up easily.
When I spoke to a customer service representative her reply was that I shouldn't over load the shelves and it was general wear and tear of the fridge! It's 3 years old!! I have a 2nd fridge & freezer in my garage of a much cheaper make which are over 10 years old and still in perfect working order.
The only positive thing I like about this product, is the colour and style ... A nice pale blue which receives lots of compliments... Until I tell them how rubbish made it all is!
I wished I had know about this cheaply made poorly designed product before I wasted my money... As Smeg don't want to know about the things that go wrong.
I waited in a queue for 20 minutes awaiting to order numerous spare parts for it (which are extortionately priced). I wonder why??
Yes... Because a high numberSmeg appliances are breaking and require spare parts.
Warning... Don't be drawn in by the name because that's all it is....

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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