Fake delivery reports

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Archer343's review of CS Networks www.cs-networks.net

★☆☆☆☆

“Fake delivery reports”

Written on: 21/05/2014 by Archer343 (1 review written)

Never got so bad customer service when we "tried" to test their service....+ System doesnt work, it shows fake delivery reports more than 50%. System doesnt accept VAT number, History reports are missing. list is endless.... And baddest thing was this: our clients got all test messages 20 sms:s per recipient during the night time 5 o clock !

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Simongersh's Comment

Written on: 27/06/2014

Well, we are using them for year and a half, You may be right that history reports can be extended to include more then just one week, but system is working pretty much stable comparing to others and reports are not fake for sure. It's true, however, that we needed to tweak the service with account manager we have been provided with, with slightly increased price per sms for some operators, but in overall i would give it 4 stars. By the way support is briliant and always available, you should have to contact them with your VAT issue. My problem was omitting the country code in front of the VAT number.

There is a lot of room for improvements, but overall 4/5.

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