written by Porter27 on 03/08/2015
I phoned you guys one month ago and requested my transaction records as emergency. I provided all my information over the phone and one of your representatives told me that you will send me the records within a month. I've waited for a month and finally received a letter from you but it's a customer access request form. That's so so so dissapointed to me because I've been waiting for a month and what I got wasn't what I requested lol. I provided all my fking information over the phoned and your representative didn't tell me that I still need to fill out the fking customer access form. I'll never use your company again!
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