My prepaid travel card declined

★★★★★
4.6 / 5
90.8% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

Poolpit's review of ICE Plc - www.iceplc.com

★☆☆☆☆

“My prepaid travel card declined”

Written on: 06/01/2019 by Poolpit (1 review written)

Despite being assured before trsvelling that my prepaid card would be valid up and till midnight 7 Jan 2019 it was declined two days prior and I was placed in a very embarrassing situation of having to borrow monies to pay my bill. As this occurred on a weekend I have been unable to make contact with the company by email text or phone , I have tried phoning every number I could find which has cost a fortune only to be told number temporary disconnected or office closed.

I am now left with a week remaining of my break with no funds another being able to contact them Wonderful Service.

  • Speed of service

  • Customer Service

  • Value For Money

Poolpit's Response to Poolpit's Review

Written on: 07/01/2019

I have received a reply to the above comment asking me To repeat what what has already been done ,and which I am awaiting a responce .


MOST HELPFUL

Reply to this comment
Report this review
Was this review helpful? 1 0