serious safety issues

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Brittany Ferries
★★☆☆☆
2.3
From 9 reviews
44.0% of users recommend this
  • Customer service

  • Cleanliness

  • Quality of food /drink available

  • Value For Money

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amygreg's review of Brittany Ferries

“serious safety issues”

★☆☆☆☆

written by amygreg on 12/02/2014

Terrible we use Brittany ferries cap finstere last year crossing from portsmouth to santander. We were the first car on the mesanay floor with no safety nets up a 2 year old and 6 months pregnant. We were expected to walk on a foot wide piece of floor next to to car with no safety nets next to a 10ft plus drop. When asked for the safety nets to be put up we were greeted by rude annoyed staff how dare we ask attitude. The nets were not put up proper with 2ft gaps and sections missong . no one seemed to care. Once on board this didnt get better I was squirted by water whilst 2 bar staff were playing with the drinks dispenser a d they literally looked at the floor no apology and our cabin had no life jackets. When dealing with Brittany ferries reporting there serious safety breach no one seems to care again rude attitudes and a half hearted apology. Would never travel with them again

  • Portsmouth to Santander

    Trip From - To (country or City)

  • Customer service

  • Cleanliness

  • Yes

    Did you take a car?

  • Quality of food /drink available

  • Value For Money

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