Adventure 001 Reviews - www.adventure001.com

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Latest Reviews

★☆☆☆☆
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“Customer Service Nil, Adventures High Profit”

Written on: 07/10/2021 by DependonDzr (2 reviews written)

Avoid this company at all costs! I'm pretty sure this is how they work.......... They sell adventures at reasonable/low cost through many of the different event day websites and then push for you to upgrade. If you pay more and upgrade the adventure goes ahead as planned when you book. If you don't upgrade then the adventure only goes ahead if nobody in the group you were booked with goes ahead. If anyone upgrades then they cancel the booking with the others for anyone of various… Read Full Review

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★☆☆☆☆
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“HORRIBLE ”

Written on: 04/10/2021 by za007 (1 review written)

save your time and money, WORST company EVER!!!!!!!!!!!!!!!! in the History of companies CUSTOMER SERVICE, they will cancel and not refund you, only book directly from the pilot company, the "adventure" is you lose your money and get no refund when THEY cancel, yes we understand the need for safety but people plan and have the right to refunds.. avoid at all cost!!… Read Full Review

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★☆☆☆☆
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“Avoid like the plague!”

Written on: 13/09/2021 by Kerrycook (1 review written)

Avoid like the plague! Flights always cancelled! No slots available to rebook! No refunds given! Total waste of my Virgin Experience Days voucher, so far this company has cost me £110 for a helicopter ride that has never happened……… Read Full Review

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★☆☆☆☆
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“Personal opinion of service and to advise caution only”

Written on: 23/10/2019 by DonavanBarrett186 (1 review written)

Personal opinion of service and to advise caution only
A truly awful and upsetting experience after having bought an experience through a third party.
Felt we were treated very very badly, left us totally upset and ruined an exciting experience for us. We felt it did not live up to our expectations of safety and customer service and luckily were able to go back to the third party where we were treated ever so kindly and are able to make the most of a truly devastating situation and rebook our… Read Full Review

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★☆☆☆☆
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“Extremely disappointed and poor value for money.”

Written on: 06/11/2018 by WilliamGTaylor (2 reviews written)

I purchased a voucher from Virgin Experience Days for £160=49 on 12/12/17, for a “Historic City Sightseeing Helicopter Tour for Two”, as a Christmas present for my son. The Voucher was redeemed for a flight over Durham, starting at 13:00 on Saturday September the 13th, flying from Fishburn Airfield with Adventure 001. On speaking to my son subsequently, he told me that he was extremely disappointed with the experience and felt that the advertised description was misleading. He gave me… Read Full Review

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★☆☆☆☆
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“Couldn't Even Book”

Written on: 29/06/2018 by PaulineSteph (1 review written)

Between Myself and My Niece we have called and emailed this company over 20 times. Each time we call we get a recorded message saying your call will be answered shortly no matter what option you push ( We have tried them all). Well it never happens. they simply say the office is closed and leave a message, no matter what time of day! booking online is a joke it takes you back to the beginning all the time. We are trying to book for a member of our family who is on palliative care and is running… Read Full Review

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