written by Elis290 on 13/12/2021
I couldn’t use my voucher that I was gifted because I’m a full-time carer for my Nan and I struggle to find cover to look after her in my absence during this difficult time. Activity Superstore have no compassion for people’s circumstances and they refused to waiver the £20 extension fee which I would’ve struggled to pay due to being a full-time carer. The voucher has now expired whilst I was arguing with their customer service team so now the voucher is a complete waste of money, do not use this company!
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