written by on 13/03/2013
Unable to print Policy or Keyfacts from your confirmation e mail. Users still expect mailed Printed Documents. Web site unstable,unsatisfactory.
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We will email your when your answer is on the site
Questor-Insurance-Services's Comment
Written on: 18/03/2013
I am sorry to hear that you experienced difficulties using our website, we aim for our website to be as user friendly as possible & I will be personally investigating your comments!
We do not charge our clients extra to receive a certificate and policy document via the post if requested, please kindly advise if you would like me to send you a copy of you documentation.
If we can be of any further assistance to you then please do not hesitate to contact [email protected].
Kind regards,
April Hughes
Questor Insurance – Customer Service Manager