written by typx on 07/08/2023
I’d give a NEGATIVE 5 star if I could, but review requires me to rate at least a star to post reviews. Highly discourage anyone using their landlord services. Extremely extremely poor communication and not at all efficient. I have been managed by the agent who is very slow in electronic response, not answering all of my queries, not providing me with updates regularly after my requests for arranging suppliers and even after my telephone call to complain and plea to improve communication, this remains very poor. My case was not handed over to any colleagues to take over when she was on leave and I had to contact other support team to follow up on my case. I have lost so many interest from applicants and potential tenants because of the lack of communication and response. Not worth the cheaper price for landlord letting manager at all, i will be converting my property management service.
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