Blain Firmin Reviews - www.blainfirmin.co.uk

★★★★☆
3.6 / 5
70% of users recommend this
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Latest Reviews

★★★★★

“Great service and attention to detail!”

Written on: 31/10/2020 by MikeyJed (1 review written)

I really enjoyed working with the staff of Blain Firmin, who were attentive to my requests during a rather challenging sanitary situation. They persevered, and the deal was done! Well done guys!… Read Full Review

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★★★★★

“Great customer service !!”

Written on: 08/09/2020 by moi_queen2 (1 review written)

Friendly and professional from the visit all through to signing the tenancy agreement. Very patient and helpful team. Couldn't be more satisfied with their service. Definitely recommend The two guys I dealt with were amazing!!!… Read Full Review

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★★★★☆

“Recommend this rentals management company for landlords”

Written on: 19/07/2020

I had a very negative experience with a rental management agent in Southgate. So I was cynical of the services provided by them. However, Blain Firmin have consistently provided a good service with good communication - my key regular contact is a man along with a contact in the invoicing team via email. Rent and invoices on time and the only reason I am not giving 5 stars is that lockdown has meant that inspections have not been allowed and an error was ince made on my invoice which they fixed… Read Full Review

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★★★★★

“Fantastic Service all round”

Written on: 16/07/2020 by CDrabb (1 review written)

Customer service provided from first point of contact through to signing of agreements was very good. The property was as listed. They were helpful in the due diligence process and would recommend them highly… Read Full Review

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★★★★★

“Great service!”

Written on: 02/05/2020 by cantonis (1 review written)

I have been really pleased with the way Blain Firmin dealt with all my queries when I moved into the flat, keeping me updated and making sure that all the issues were resolved. It is so appreciated when your agent tends to your queries and resolves them in good time. The move in process was very smooth and would happily use Blain Firmin again… Read Full Review

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★★★★★

“Great service”

Written on: 06/12/2019 by Serinaw (1 review written)

The team at Blaine Firmin were great. From helping me with the initial viewing to the inspection they were very helpful. I moved in at a very busy time so some responses have taken a bit longer than normal but once action takes place they are very onto it getting professionals to help sort everything. Overall very pleased… Read Full Review

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★★★★★

“Best Agent in the town”

Written on: 04/12/2019 by Mariah69 (1 review written)

I was looking to move from where we were living and we meet this estate agents at Blain firmin wonderful guys and,they find us the best flat we couldn’t find for two months around Southgate,we are very pleased with the flat and customer service thanks to the two guys we dealt with again and I will recommend to anyone Blain firmin… Read Full Review

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★★★★☆

“Friendly efficient personable letting agency”

Written on: 13/10/2019 by Jan165 (1 review written)

Renting a flat through Blain Firmin agency was a positive experience for me. I have been going through a rather stressful time moving house and starting a new job at the same time. Through Blain Firmin I found a very nice flat in the area where I wanted to be. The referencing process was straightforward and clear. I had a number of questions and so had to call the office several times. I have always been answered in a polite and friendly manner. Since I moved in there were a couple of… Read Full Review

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★★★★☆

“Someone in the letting agent was and still is very...”

Written on: 20/09/2019 by mjMatthews261 (1 review written)

Someone in the letting agent was and still is very helpful he gets back to your messages and calls very quickly. The whole process was made very quick and no problems throughout. The property's they rent out are very lovely and I wouldn't want to go anywhere else. Thanks for all your help! I would recommend to someone that wants a lovely clean home and needs to move in a reasonable time because thats what happened for me!… Read Full Review

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★☆☆☆☆

“Avoid this estate agent like the plague. I was a...”

Written on: 22/02/2019 by SantinoMiddleton374 (1 review written)

Avoid this estate agent like the plague. I was a tenant for 3 years and always paid on time and in full. My biggest complaint are their extortionate fees. - £190 inventory cost on check out - £300 referencing fees - £110 admin fee - £60 contract renewal fee All payments by card are charged. When I signed up in 2016 the tried to charge me £50 to pay my approx £1500 deposit + 1st month rent by card. On top of this the agent who accompanied my viewing started their fees are £30. Basically… Read Full Review

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★☆☆☆☆

“Don't touch with a barge pole ”

Written on: 11/12/2018 by Woodard332 (1 review written)

Have been dealing with agents for most of my adult life, so I have a broad frame of reference. I can genuinely say there is only one fitting term to describe these agency staff and that is 'lowlife'. They are highly inappropriate in their manner. They let out properties known to have major issues and made my life hell when I tried to deal with them. They don't respond for months hoping you'll leave them alone and sort things out yourself then use underhand tactics to get more money out of you… Read Full Review

Blainfirmin's Comment

Written on: 12/12/2018

Dear Sir/Madam,

We are sorry you feel that you have been let down by our service. Would you be able to elaborate more so we can look into this further?

Blain Firmin

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★★★★★

“Needed Hmo quick”

Written on: 21/11/2018 by Channell123 (1 review written)

Phoned to view a hmo , viewed same day very polite and helpful. Repairs/requests all carried out and my daughter and her 3 uni friends all moved in 4 weeks later . Can’t fault them . Would highly recommend them , thanks to the team very pleased… Read Full Review

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★★★★★

“Outstanding service!!!”

Written on: 15/10/2018 by Krisi64 (1 review written)

Recently rented through Blain Firmin.Excellent service. Extremely polite staff.Quick and efficient dealing with everything.Absolutely clear about all fees and charges and no bad surprises.The best letting agency I have ever dealt with!!!… Read Full Review

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★★★★★

“Well Done The Team”

Written on: 20/08/2018 by Mespenica (1 review written)

Can not thank this company enough, for having to deal with me, as well as the sale of my property. Their calm, cool and relaxed approach was a tonic to my quite mad, stressful and anxious approach. There were times that I didn't understand their methods, but then who am I, when everything went pear-shaped, they had someone in the bag ready to pick up where the other buyer left. They are my hero's and enabled me to sell my property in 3 months, and with a buyer pulling out at the point of… Read Full Review

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★★★★☆

“Overall Good Service”

Written on: 06/08/2018 by ajishb03 (1 review written)

I would like to thank the person I dealt with for his help and support in getting us a new flat.He is a busy man but would do the needful. My wife and I were happy with the service provided… Read Full Review

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★☆☆☆☆

“Do not care for the clients!! ”

Written on: 05/08/2018 by Paityn174 (1 review written)

Extremely poor customer service. It was ridiculously hard to get in contact with them after sending numerous emails and calling them. They clearly only care about getting the property off the market and not the person themselves. Once we had moved in we tried to get a hold of one of the agents and he did not reply back to our email or pick up our calls. Absolutely disgusting customer service and I advice others go else where… Read Full Review

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★★★★★

“Excellent customer service!”

Written on: 26/07/2018 by Chaney363 (1 review written)

I have recently rented a property through Blain & Firmin and experienced excellent customer service, good clear professional communication at all times and an incredibly friendly and polite office! I would absolutely recommend Blain & Firmin. … Read Full Review

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★★★★☆

“Exclent service”

Written on: 01/06/2018

Would like to thank all the staff at blain firmin for letting me the mead I love the service and all the help I got  The person I dealt with explained everything in detail when I when to sign my contract. All the staff are very friendly helpful and Curtis. I would recommend them to my friends and family. Once again thank you … Read Full Review

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★★★★☆

“Good experience”

Written on: 14/05/2018 by cynthiandelapena (1 review written)

The people at the agency were very professional and accommodating. Highly responsive through phone and email. Overall positive experience… Read Full Review

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★★★★★

“Amazing! ”

Written on: 11/05/2018 by Cunningham278 (1 review written)

I am currently renting from blain firmin they are a Helpful and very professional company and I Highly recommend them… Read Full Review

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